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Hotel Night Audit

posted September 16, 2019

The Westin Houston Downtown
Houston, TX
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The Westin Houston Downtown is looking a Night Auditor to join our team. We’re looking for an ambitious, hardworking professional who loves to crunch numbers in between responding to guests’ needs.
384543 l

About This Job

Summary:

The Westin Houston Downtown is looking a Night Auditor to join our team immediately. We’re looking for an ambitious, hardworking professional who loves to crunch numbers in between responding to guests’ needs. The Auditor will be responsible for all End of Day accounting functions and will need to communicate with the security team to ensure the safety of our guests. The ideal applicant should be capable of working autonomously with no one to assist him or her with basic functions, such as checking guests in and out, reconciling accounts, communicating with housekeeping, taking initiative for necessary tasks and other duties as assigned by management. A flexible schedule and a willingness to work overtime when necessary are essential.

Responsibilities and Duties:

Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay

Audit and balance reports from the day shifts

Schedule guest wake-up calls and reservations for the following day

Verify that all EOD work has been performed by other departments

Respond to guest inquiries, concerns and complaints as needed

Answer phones and place reservations

Run EOD computer functions so they are complete by the end of the shift

Prepare guest bills for next-day checkouts and process reservation cards

Balance cash drawers and record receipts

Facilitate the deposit of guests’ valuables in hotel safe

 

Skills and Qualifications: 

  • Excellent guest service and problem solving skills essential.
  • Consistently demonstrate a positive attitude during all interactions with the guest.
  • High school diploma/GED required
  • 2+ years’ experience in customer service or hospitality
  • Ability to learn computer functions and other on-the-job skills
  • Solid math skills and knowledge is essential; previous accounting experience is beneficial.
  • Ability to read, write and communicate clearly and precisely.
  • Ability to operate a 10-key by touch.
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About This Employer

The Westin Houston Downtown

1520 Texas Avenue
Houston, TX 77002

(713) 228-1520

200 Room Hotel

marriott.com

Managed by

The Westin Houston Downtown,

formerly Inn at the Ballpark®, is conveniently located near many of Houston's attractions including George R. Brown Convention Center, Discovery Green (one of Houston's most visited parks), and for fans of the arts, The Hobby Center for the Performing Arts and the Houston Symphony. Treat yourself to a baseball game at Minute Maid Park, a concert at the Toyota Center, or a soccer match at the BBVA Compass Stadium - all located within blocks of our downtown Houston hotel.

Downtown Houston Hotel

Our goal is that you leave our Houston Downtown hotel feeling better than when you arrived - stay on top of work in the business center, power up at your pace in our Westin Workout Fitness Studio, or eat well in our award winning restaurant, Vic & Anthony's

 

Houston Hotel Accommodations

Enjoy traditional charm and inspiring views in any of our 200 guest rooms and suites, featuring 14' ceilings and ceiling fans. Work at the modern desk or relax on the leather furniture. Get a blissful night’s rest on your Westin Heavenly Bed®, and refresh with premium bath amenities.