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Front Desk Agent (temporary) Full-Time Temporary

posted September 12, 2019

The Gallivant Times Square
New York, NY
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About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

The Gallivant Times Square

234 West 48th Street
New York, NY 10036

(212) 246-8800

336 Room Hotel

thegallivantnyc.com

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Our Boutique Hotel

With our central location at 48th and Broadway, The Gallivant Times Square is the ideal basecamp for Manhattan dining, nightlife, theatre, entertainment, and exploration. From the in-room maps, to the location signs in the lobby, every piece of The Gallivant is meant to inspire adventure and New York City discovery.

Whether a business traveler, family planner, or weekend warrior, The Gallivant Times Square has their room covered. From in-room fitness equipment, to bunk beds (yes, actual bunk beds), we have the room any guests will need to feel at home while they roam.

At The Gallivant Times Square, we want every guest to experience the excitement that can only be found through travel and discovery — the kind of excitement that makes New York City so special.