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Maintenance II - Overnight

posted September 13, 2019

Hilton Waikiki Beach
Honolulu, HI
778857 l

About This Job

Important Notice:

This description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time. The items described below are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities. This document does not create an employee contract, expresses, implied or otherwise, and does not alter the “at will” employment relationship of the employer and employee.

Job Overview:

Provide a clean, safe and well-maintained hotel for our guests. To repair and maintain all areas of the hotel including guest rooms, public areas, ballrooms, and function/meeting rooms, kitchens, restaurants, executive offices, back of house, roofs, parking, and electrical and mechanical rooms. Under general direction of Director of Engineering and working supervisor.

Work Hours:

·       Employees may be required to work varying schedules to reflect the business needs of the hotel.

·       Regular attendance in conformance with the standards, which may be established or changed by the Hotel from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Language Skills:

·       Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.                                                                                                                                            

Essential Skills:

·       Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.

·       Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

  • Ability to complete complicated task by using job knowledge and skills, and to be able to vary such that the assigned task is completed in a professional manner.
  • Experienced in assuming the responsibility to notice when the guest is not satisfied and to listen, apologize with empathy, find a solution and follow through when resolving guest problems.
  • Ability to read and understand various written communication, instructions, work orders and repair manuals, as well as read various meters (electric, gas, water, fire), MSDS data, Lockout Tag out . Basic blue print reading knowledge.

Essential Duties and Responsibilities:

  • Maintain the physical structure of the facility. Practices various trades to complete job assignments in a professional manner.
  • Gives personal attention, takes personal responsibility and uses teamwork when providing guest service.
  • Be an independent mechanic, able to analyze problems to get work done quickly including procurement of materials, parts, etc. with degree of quality.
  • Perform scheduled preventive maintenance and cleaning programs and update records pertaining to these programs.
  • Perform routine house calls & daily round checks as scheduled and other duties as may be assigned.
  • Process and complete all work orders assigned and ensure that work performed complies with all applicable codes, safety, sanitation rules and regulations.
  • Perform routine maintenance on supply fans/ducts and registers, guestroom fan coil units, plumbing, electrical, carpentry, wall covering, carpet, kitchen equipment’s, ice machines, and other areas where assigned.
  • Tools – clean, lubricate, protect and other wise maintain all tools and equipment in the hotel.   Ensure all tools used are returned to shop and secured in proper storage area.
  • Emergencies-to be available for any emergencies and act in an Engineering capacity to protect our guest and associates, and preserve the building and its systems during the emergency. To act as quickly and responsibly as possible to return the building to its normal operating status. To inform Engineering Management of any such emergencies immediately.
  • Positive attitude towards our guest and employees.
  • Have a working knowledge of fire alarm/detection/sprinkler system and emergency power (standby generator) system, along with Halon and range hood suppression systems.
  • Energy Conservation-to observe and utilities usage in the hotel and on the grounds. To look for ways to conserve energy and report any ideas to the engineering manager.
  • Must have high mechanical ability and be willing to learn and take directions.
  • Performs other duties as required to provide the “Can Do” attitude and genuine hospitality.

·       Perform related duties as assigned by Manager.

·       Maintain compliance with all company and brand policies and procedures.

Education and/or Work Experience Requirements:

·       One (1) to two (2) years’ work experience in building maintenance or trade preferred.

·       The individual is mechanically inclined and willing to learn and take directions.

·       Work experience within hotel industry is preferred.

·       High School Diploma or GED required.

  • Maintenance Certification in a trade preferred.
  • Other trade Certificates preferred.
  • Two years technical degree preferred.

·       Relevant military experience in a comparable capacity.

·       The Maintenance II position requires basic skills in the following categories: Air Conditioning and Refrigeration, Electrical, Mechanical, Plumbing, Pneumatic/Electronic Systems & Controls, Carpentry & Finish Skills and Kitchen Equipment.

Air Conditioning and Refrigeration

  • Replacement/Repairs & Preventive Maintenance
  • Identification of parts in relation to repairs
  • Ventilation / Fresh air systems                
  • Air condition systems                                               
  • Chiller Controls & VFD                               
  • Cooling towers                                            
  • Expansion Tanks and make up system    
  • Condenser loops
  • Supply Fans
  • Fan coil units
  • Safeties
  • Refrigerators & Walk In/Reach In
  • Ice Machine


  • Installation/Repairs & Preventive Maintenance
  • Identification of parts in relation to repairs
  • Troubleshoot
  • Equipment Controls
  • Maintain in safe condition all power distribution and electrical systems
  • Applicable code
  • Read schematics and blue prints
  • Set up electrical system for banquets functions
  • Install conduits, disconnect switch, relay contactors,
  • Generator Transfer Switches
  • Generators Full load testing
  • Transformers
  • Telephone system


  • Replace & Repairs/Preventive Maintenance
  • Identification of parts in relation to repairs
  • Exhaust/Ventilation Systems
  • Kitchen Exhaust
  • Air Handler units
  • Motors
  • Pumps
  • Laundry Equipment
  • Boilers
  • Machinery (large & small)
  • PM Generator
  • Read understand blue prints
  • Water softeners


  • Installation/Repairs/Preventive Maintenance
  • Identification of parts in relation to repairs
  • Arc Welding
  • Brazing
  • Soldering
  • Assemble piping
  • Applicable Codes
  • Water treatment & Related chemicals
  • Water distribution system/valves/locations/zones
  • PRV’S
  • Fire sprinkler system/valve/location/devices
  • Read understand blueprints
  • Bathtubs/drains/installation

Pneumatic/Electronic Systems & Controls

  • Replacement & Repairs/Preventive Maintenance
  • Identification of parts in relation to repairs
  • Compressors
  • Relays
  • Receiver controllers
  • EMS computers
  • EMS modules & field wiring adjustment and calibration of controls, stats and devices
  • Read and understand blue reading
  • Failure modes
  • Fire Alarm system

Carpentry & Finish Skills

  • Installation & Repairs/Preventive Maintenance
  • Identification of parts in relation to repairs
  • Rough & finish Carpentry
  • Doors/frames
  • Laminates
  • Fabricate signage holders/stands
  • Drywall/Taping/Floating
  • Tile (ceramic, quarry, VCT, marble)
  • Wall Vinyl
  • Carpet
  • Furniture touch up & repairs
  • Painting & staining
  • Acoustic (spray)

Kitchen Equipment

  • Installation & repairs/Preventive Maintenance
  • Identification of parts in relation to repairs
  • Dish Machines
  • Steamers
  • Booster heaters
  • Braziers
  • Flat tops
  • Broilers
  • Kettles
  • Ovens
  • Choppers
  • Stoves
  • Ansel/fire suppression systems
  • Kitchen Exhaust fan unit

Physical Requirements:

  • Able to use various hand and electric tools to complete job assignments.
  • Ability to grasp, lift or carry items weighing up to 50lbs.
  • Must be able to stoop, kneel, crawl, and climb in various areas of the hotel facility.
  • Ability to climb stairs and ladders, working at heights up to approximately 20 feet for extended periods of time, with the ability to extend arms, often times overhead.
  • Requires lifting, pulling, pushing tools, equipment or materials weighing up to 50lbs.
  • Ability to push and pull objects up to 50lbs.
  • Ability to work throughout the facility unsupervised.
  • Ability to perform task requiring bending, stooping and kneeling.
  • Work environment: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of Maintenance II position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of the this position the employee frequently works near moving mechanical parts and is frequently exposed to risk of electrical shock and vibration. The associate occasionally works in high precarious places and in outside weather conditions and is occasionally exposed to wet and or humid conditions, fumes or airborne particles, toxic or caustic chemicals. Noise level in the work place is usually moderate.


About This Employer

Hilton Waikiki Beach

2500 Kuhio Avenue
Honolulu, HI 96815

(808) 922-0811

601 Room Hotel

At A Glance

Ideally located in the heart of the island, Hilton Waikiki Beach is only one block from the sea. With Leahi (Diamond Head) as a stunning backdrop, this contemporary Waikiki hotel offers a true Hawaiian paradise without the resort fees. We offer rooms and suites with gorgeous views of the surroundings, resort-style amenities and delicious dining options available anytime of the day.

  • Resort-style amenities with no resort fees
  • Situated 1 block from Waikiki Beach, near many shops and restaurants
  • M.A.C. 24/7 Restaurant & Bar, always open or choose 24-hour room service
  • Altitude @ 37, exclusive event space with a panoramic Pacific Ocean view
  • Intimate Garden Gazebo location for your ceremony or reception