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Front Desk Agent

posted September 13, 2019

Hotel RL Salt Lake City
Salt Lake City, UT
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744115 l

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Hotel RL Salt Lake City

161 West 600 South
Salt Lake City, UT 84101

(801) 521-7373

394 Room Hotel

www.redlion.com

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Our Hotel

Situated in the heart of Utah’s state capital, our downtown Salt Lake City hotel is ideal for urban adventurers or intrepid solo travelers—anyone looking to experience the area like an SLC native. Welcome to the brand new Hotel RL Salt Lake City. Guests can make themselves at home with our great on-site amenities and satisfy their wanderlust with the sights and sounds of the city. Guests can grab a cup of artisanal coffee from the on-site Victrola Coffee Roasters and help themselves to a free bike rental for an eco-friendly way to explore nearby attractions.

  • New Tesla charging stations
  • Complimentary Victrola Coffee Roasters coffee and espresso beverages
  • Bike rental
  • Onsite fitness center
  • Onsite dining and lounge
  • The Living Stage
  • Meeting & event space