posted September 13, 2019DoubleTree by Hilton Hotel Los Angeles - Norwalk
It’s all about the people for you. You understand that your department is a critical, often first, touch point for guests. Your expert skill and natural ability to foster relationships ensures that your team’s ON it. You’re a wiz at juggling schedules. You know the groups and arrival times to staff efficiently, with operational ease top of mind. Fluid communications and accurate timely reporting keep departmental partners informed, enabling smooth operations and increased profitability. Ready to rise? Interstate’s Front Desk Supervisor position may be the perfect opportunity for your talent to shine and your career to elevate.
As Front Desk Supervisor, you will
A high school education or equivalent is required, with one to two years’ supervisory experience in hospitality or other customer-related position. You must have excellent verbal and written English communication skills, with a second language helpful. The ability to access, retrieve and leverage info from the hotel property management system is expected. You must also be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and cash register operation knowledge is expected.
*Scheduled days and times may vary based on hotel business need. Prefer candidates who can work both a schedule from 2:00pm - 10:30pm and 6:00pm - 2:00am.
Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
Welcome to DoubleTree by Hilton Hotel Los Angeles - Norwalk, conveniently located off the I-5 between L.A. and Orange County. Only 20 miles from Los Angeles International Airport (LAX), this Norwalk, CA hotel is also close to downtown L.A. and the Anaheim Convention Center. Stay in comfortable surroundings within easy reach of Southern California landmarks including Disneyland® Resort, Universal Studios Hollywood and Knott’s Berry Farm.
Decorated in a relaxed, contemporary California style, the hotel contains many sophisticated areas to relax, dine and gather. Our friendly staff greats guests with a signature DoubleTree Chocolate Chip Cookie.
Visitors will feel at home in the modern, stylish accommodations. From guest rooms to suites and executive rooms, each features a comfortable Sweet Dreams® bed, TV and WiFi. We also offer superior suites for extra space and a comfortable living area.
Our attentive and experienced concierge staff is here to help. Guests can swim in the sunlight at the outdoor pool or soak in the whirlpool or work out in the 24-hour fitness center. Afterwards we invite our guests to dine afterwards at the stylish Sonoma Grill restaurant.