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Food & Beverage Server (AM)

posted September 16, 2019

Sheraton Indianapolis Hotel at Keystone Crossing
Indianapolis, IN
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699427 l

About This Job

Job overview

As a Food & Beverage Server, you will fill a guest services role in supporting your hotel’s financial goals of the daily operation of the restaurant, banquet facilities, room service and/or other areas of the Food and Beverage departments. You will ensure the highest quality of product and service standards to ensure guest satisfaction and maximize revenues and profitability by providing prompt and courteous food and beverage service.

The ideal candidate will:

  • Have a minimum of one year food service experience with general knowledge of full service, table-side service and standards.
  • Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers.
  • Become informed of daily/weekly specials and is able to explain all menu items and methods of cooking/preparation to the customers as requested.
  • Serves menu items to guests in a prompt and courteous manner and according to established service standards; times the service of courses to correspond with the dining pace of the guests.
  • Compute bill and accepts payment; tracks sales receipts;  receives change from cashier and returns change promptly to guest.
  • Receive direct and indirect customer feedback regarding their dining experience and relays feedback to proper management.
  • Performs pre and post-shift side work including stock service station, makes coffee, etc.
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K retirement plan
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance
  • Vacation PTO & Holiday/Sick PTO
  • Employee Assistance Program

*Specific plans for specific positions

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About This Employer

Sheraton Indianapolis Hotel at Keystone Crossing

8787 Keystone Crossing
Indianapolis, IN 46240

(317) 846-2700

395 Room Hotel

www.marriott.com

Our Hotel

When travelers arrive at Sheraton Indianapolis Hotel at Keystone Crossing they'll experience the benefits of modern accommodations and a prime location in the city's most affluent area, Keystone at the Crossing. Situated in the northern end of Indianapolis, Indiana, our hotel places visitors near a variety of compelling things to do. Guests can take a short drive to discover downtown Indianapolis, bring the family to the Indianapolis Zoo or catch the iconic Indy 500 at the Indianapolis Motor Speedway. We also offer a direct connection to The Fashion Mall at Keystone, the city's premier shopping destination. Throughout, our guests will enjoy thoughtful amenities like several restaurants, a Sheraton Fitness Center, an indoor heated pool and an on-site business center.

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 30,000 Associates and a diverse portfolio of more than 800 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.