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Marketing Manager OEM

posted September 15, 2019

Lancaster Marriott at Penn Square
Lancaster, PA
689786 l

About This Job

Manages internal/external hotel(s) and/or marketing, advertising, promotion and public relations projects.  Act as liaison between the hotel(s) and IHR marketing support, outside agencies and contracted vendors/service providers.  Practices overall project management and monitors the cost and status of all related sales & marketing expense items.  Position is responsible for the planning and implementation of hotel(s) comprehensive marketing programs. Requires extensive interaction and coordination with hotel(s) DOS, General Mangers, Revenue Managers, Sales Staff Members and corporate personnel

In this position you will plan and execute advertising and promotion campaigns in support of established hotel(s) strategic sales and marketing plans. Manages the relationship between the hotel(s) and internal/external marketing resources/vendors.  Meet regularly with hotel(s) department heads, proactively providing marketing and strategic plans to the hotel(s).  Ensure all campaigns are in compliance with IHR and brand advertising standards and guidelines.  Manages the coordination of all IHR and Brand Marketing Programs.

Maintain record of active database availability

Develop new and update existing mailing lists for hotel(s) marketing needs

Analyze and review current/proposed data entry, storage and maintenance methods

Assist hotel(s) in the development and implementation of internal/external electronic communication

Response Tracking for executed initiatives

Sales System auditing and maintenance for database accuracy

Manages and maintains the following

Collateral programs

Electronic Marketing Efforts

Project Management

Sales Promotion Campaigns (Blitz, Tele Focus, etc)

Internal/External Communication on projects and initiatives

Web Sites – Comprehensive on-line marketing

Logos, photography digital library and monthly newsletters.

Development of promotional concepts for hotel(s) as needed to fill low levels of occupancy, food and beverage sales and expand awareness of on-site recreational activities.

Develop merchandising programs.

Update and oversight of Internet sites including special promotions, accurate loading of hotel information, competitive analysis, trends and recommendations

Oversee agency (AOR and IHR) and other vendor projects and work orders for the hotel(s).

Budget/Expense Management 10%)

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

  • Participate where appropriate in related trade civic/business related functions and a representative of IHR in the promotion of the property or properties and/or the city/region
  • Provide analysis necessary to support the development of the annual business plan and ongoing measurement. 
  • Attend weekly, monthly and periodic sales, revenue management and marketing meetings as necessary.
  • Perform special projects and other responsibilities as assigned and participate in task forces and committees as requested

Knowledge and Skills:

Education:            High School Diploma required. Four year college degree or equivalent education/experience with course work in marketing preferred.

Experience:         Three years combined sales, marketing, data management and supervisory experience.  Prior hotel/travel industry experience preferred

Skills and Abilities:

  • Extensive knowledge of marketing communication mediums to include but not limited to print advertising, internet marketing, public relations
  • Ability to develop and manage database information for marketing and sales communication
  • Ability to manage extensive amounts of information
  • Excellent written skills sufficient to produce internal/external sales and marketing communication
  • Excellent spoken and presentation skills
  • Ability to work effectively both independently and as a team
  • Ability to delegate, manage manpower and organize complex projects and establishes priorities
  • Ability to effectively deal with department heads, executive committee members, team members and corporate staff, some of whom will require high levels of patience, tact and diplomacy
  • Ability to manage multiple projects, meet and work effectively under time and resource constraints.

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.


About This Employer

Lancaster Marriott at Penn Square

25 South Queen Street
Lancaster, PA 17603

(717) 239-1600

301 Room Hotel

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Our Hotel

Travelers can experience this landmark hotel in Lancaster, PA, featuring elegant interiors, impeccable service, remarkable architecture and historic charm. Central to Downtown Lancaster and integrated beautifully with a world-class convention center, this Lancaster, Pennsylvania, hotel at historic Penn Square offers amenities discerning hotel guests expect. A breathtaking lobby invites visitors to gather as they enjoy magnificent street views from one of the leading hotels in Lancaster, PA. Posh guest rooms feature spectacular views of Downtown and offer 37-inch LCD TVs, granite countertops, and lavish bedding. An exciting selection of rural adventures awaits guests, presenting over 90 art galleries, fine dining, shopping, and historic landmarks. As one of the premier hotels near Dutch Wonderland, visitors will have endless opportunities to explore one of the largest National Historic Register Districts in the country.