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Guest Service Representative

posted November 14, 2019

Hampton Inn West Palm Beach Central Airport
West Palm Beach, FL
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788515 l

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Hampton Inn West Palm Beach Central Airport

1601 Worthington Road
West Palm Beach, FL 33409

(561) 472-7333

105 Room Hotel

hamptoninn3.hilton.com

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At A Glance

Only a mile from Palm Beach International Airport (PBI), and convenient for City Place, downtown Palm Beach, Kravis Center, and the Palm Beach Convention Center, the newly renovated Hampton Inn West Palm Beach Central Airport hotel is ideal for anyone's next trip to Palm Beach. 

Visitors can explore the 47 miles of beach along the nearby exclusive Palm Beach area, or admire in the opulent mansions and landmark restaurants, all within minutes of this West Palm Beach airport hotel. Browse the many theaters, galleries, and lofty artistic venues that define the personality of West Palm Beach. We're near downtown Clematis Street District with trendy restaurants, shops and street festivals. Hampton Inn West Palm Beach Central Airport also provides easy access to the Norton Museum of Art and the Polo Fields of Wellington.

Over 1,000 sq. ft. of meeting and event space makes our West Palm Beach airport hotel a great venue for a meeting, reunion, or getaway.