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Bellperson / Driver

posted September 16, 2019

The President Abraham Lincoln Springfield, a Doubletree by Hilton Hotel
Springfield, IL
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430484 l

About This Job

Description

The President Abraham Lincoln Springfield, a DoubleTree by Hilton Hotel is set in the heart of historic downtown, Springfield, IL. Now seeking highly motivated people with a heart for service to join our Front Office team!

This is a Full-Time position, able to work rotating shifts, weekends and holidays required.

Starting pay is $8.75 per hour, Paid Time Off (PTO), Health & Welfare benefit plans, and Team Member and Family Travel Program Benefits!

APPLY RIGHT NOW! (It only takes a couple of minutes, use your phone).


What will I be doing?


As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Greet and escort arriving and departing guests to and from their accommodations
  • Retrieve and transport guest luggage
  • Inspect guest rooms and acquaint guests with these rooms and their features
  • Respond to guest inquiries and requests in a timely, friendly and efficient manner
  • Organize and store luggage, as needed, according to guidelines
  • Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
  • Ensure messages and faxes are regularly delivered throughout the day
  • Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
  • Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
  • Assist in the maintenance, appearance and functionality of equipment

Requirements

What are we looking for?


Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!





EOE/AA/Disabled/Veterans

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About This Employer

The President Abraham Lincoln Springfield, a Doubletree by Hilton Hotel

701 E Adams Street
Springfield, IL 62701

(217) 544-8800

310 Room Hotel

www1.hilton.com

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At A Glance

Begin your stay at President Abraham Lincoln Springfield, a DoubleTree by Hilton Hotel with a warm welcome and our delicious fresh-baked cookie upon arrival. Set in the heart of historic downtown, our Springfield, IL hotel is the closest hotel to the Abraham Lincoln Presidential Museum and Library. We're also just minutes from corporations such as Horace Mann Companies and the State Capitol.

This hotel is connected to the Prairie Capital Convention Center and situated just a few blocks from St. John's Hospital and Memorial Medical Center. Hotel guests ride the complimentary shuttle to and from nearby AMTRAK and the Abraham Lincoln Capital Airport. Visit the Old State Capitol and Lincoln Herndon’s Law Office, treat the kids to a fun day at Knights Action Park, or visit New Salem, a re-created 19th century frontier village.

All of the beautiful guest rooms and suites at this hotel in Springfield, IL, feature modern amenities and thoughtful touches including a flat-screen TV, premium bedding, and complimentary WiFi access. Work out on the latest equipment in the 24-hour fitness center or swim in the indoor pool. Start your day with a hearty Midwestern breakfast buffet at Lindsay’s Restaurant and visit The Globe Tavern to enjoy hand-crafted specialty drinks, premium draft beers and live sports on seven flat-screen TVs. Host a conference at this Springfield, IL hotel with a 24-hour business center and 13,000 sq. ft. of flexible meeting space, ideal for a variety of events for up to 600 guests.