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Spa Front Desk Agent

posted May 13, 2020

Residences by Armani Casa
North Miami Beach, FL

About This Job


Responsible for the daily operation of the Spa Front Desk and lifestyle floor amenities



  • Greet all residents promptly and in a courteous manner.
  • Provide residents with Spa information.
  • Handle all calls promptly and courteously, providing accurate information.
  • Post all charges following accounting procedures.
  • Insure that residents are billed correctly.
  • Run closing reports and balance bank at end of shift.
  • Book spa appointments
  • Maintain accurate status of each resdient
  • Inform Spa Supervisor of any Front Desk problems or questions.
  • Collect payment for boutique items and post all charges following accounting procedures.
  • Develop good customer relations
  • Assist with the ordering of  products as needed.
  • Attend training seminars on product knowledge.
  • Ensure locker rooms are well maintained and stocked.
  • Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the building when needed to assist operations to perform job duties not necessarily contained in this job description


 The requirements listed below are representative of the knowledge, skill, and/or ability required. 

  • 1+ years Spa experience preferable but not required
  • 2 years-degree in hospitality or other business related field preferable but not required or a combination of education and experience.
  • Ability to communicate, both verbally and written, effectively with residents, vendors and co-workers.
  • Must read, write and speak the English language fluently
  • Knowledge of Spanish helpful.
  • Excellent Computer skills
  • Strong Microsoft Office skills with emphasis on Excel


  • Physical demands
    • While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear
    • The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls

Position may require reaching with hands and arms



About This Employer

Residences by Armani Casa

18975 Collins Avenue
North Miami Beach, FL 33160

308 Unit Condominium

Set along countless miles of soft white sand at the edge of the Atlantic Ocean on a barrier island, Sunny Isles is the jewel of South Florida’s internationally renowned coastline. Just a few minutes from the tony shopping destinations in Bal Harbour and a short distance from the excitement of South Beach and Downtown Miami, it is also a world apart defined by relaxed sophistication.

Nearby, The Shops at Bal Harbour offers a truly luxurious collection of the world’s finest fashion, fine jewelry, and designer home boutiques along with cafés and formal and casual restaurants. Other top dining destinations just minutes away offer fine Italian, Asian, and American cuisine. Residents who wish take full advantage of the tropical seaside lifestyle will discover ample opportunities for snorkeling, swimming, windsurfing, and sailing.

Pre-Opening Human Resources telephone: 305-692-5702, Patty Sabates