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Housekeeping Supervisor

posted August 19, 2019

Holiday Inn Hartford East
East Hartford, CT
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About This Job

Why You Should Join Our Team

Are you seeking a position that is fulfilling and challenging? At the Holiday Inn you will always be kept on your toes. 

Our company offers a competitive salary, benefits, professional growth and development. 

We are searching for an individual with a strong aptitude to diffuse customer issues, compassionate, reliable, energetic, organized, and has a keen sense of leadership skills. 

If you are an propelled go-getter don't hesitate this is the opportunity for you. 



What You Will Be Doing

  • Manage housekeeping service in compliance with policies, procedures, standards and regulations. Train and motivate associates to have positive and effective guest relations skills. Resolve guest complaints as appropriate to maintain guest satisfaction.  Regularly review service scores to identify areas needing improvement and implement appropriate changes.
  • Assist with recruiting and hiring. Administer and ensure all required training occurs. Communicate to associates the standards of performance and their role in contributing to individual and team success.
  • Manage inventories as appropriate.  Ensure cleanliness and preventative maintenance programs are in place to protect assets and maintenance problems are promptly reported to Engineering through proper channels.
  • Keep abreast of brand standards and the competition's products and strengths to continually improve revenues and profit margins while maintaining quality. 



Requirements

  • High school education plus schooling in hospitality management, business or related major.  
  • Knowledgeable in commercial housekeeping practices along with proper handling and use of cleaning supplies and equipment. 
  • Three or more years of related experience.
  • Familiarity with hospitality industry practices preferred. 



Benefits

  • Paid Vacation
  • Sick Days
  • Medical Insurance
  • Dental Insurance
  • Disability Insurance
  • Life Insurance
  • Vision Insurance 
  • Free Parking
  • Matching 401-K
  • Company Hotel Travel Discounts

Compensation: Competitive Salary 

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About This Employer

Holiday Inn Hartford East

100 East River Drive
East Hartford, CT 06108

(860) 528-9703

215 Room Hotel

www.ihg.com

Apply to be a member of our TPG Hotels & Resorts family,
a Top 10 Hotel Management Team and "hospitality employer of choice!"

Our Hotel

The Holiday Inn located in East Hartford, CT is tucked into an upscale corporate office park and within walking distance to Downtown Hartford. We're easily accessible from Interstates 91 and 84, only 12 miles from Bradley International Airport (BDL). Guests can unwind with a workout in our expanded 24-hour fitness facility or with a few laps in our indoor heated pool. Guests can bring friends and colleagues together at the newly renovated restaurant and our lounge. We are ready to host events and our convention and banquet staff can help plan the menu and transform our newly renovated 9,000 sq ft into a memorable location for a meeting, conference, or celebration. 

We are conveniently located 2.4 miles from the famous Rentschler Field, home of the UCONN Huskies and near businesses, like Travelers Insurance, United Health Group, Aetna and many others. In addition, this smoke free East Hartford hotel is equipped with a 24-hour business center. We know that business travelers appreciate being able to work on the go, which is why we offer complimentary wireless high-speed internet access and voicemail in every room. We also have a convenient work station set up in our restaurant with ample plug-ins and space to work while enjoying a meal.