Search 17,871 current hospitality jobs

Housekeeping Manager

posted September 19, 2019

Tru/Homewood Suites by Hilton Crossgates Mall
Guilderland, NY
Apply
766474 l

About This Job

Job overview

As the Housekeeping Manager, you will fill a key leadership role with an industry-recognized leader in hospitality management services. As the appearance and cleanliness of the hotel is paramount to all guests, you will ensure that the housekeeping and laundry divisions meet the highest standards of quality and efficiency. The manager of this dynamic team ensures that hotel guest rooms, public spaces, and other areas of the hotels are immaculately clean, organized, and sanitary and reports directly to the General Manager.

The ideal candidate will:

  • Love the look and smell of clean, be detail oriented, preferably with facility cleaning experience.
  • Be incredibly friendly, customer centric, love to smile and have FUN in a team environment.
  • Have 5 or more years of experience in leading a housekeeping team in a multi-unit facility requiring daily cleaning of 50 or more guest/patient rooms.
  • Manages overall supervision of daily inspection for arriving VIPs.
  • Ensure lobbies, guest hallways, guest rooms and the back of the house areas are cleaned to company standards.
  • Maintains standards regarding Purchase Orders, vouchering of invoices and checkbook accounting according to company SOPs.
  • Maintains required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly/quarterly basis.
  • Responds quickly to guest requests/complaints in a friendly manner. Relays appropriate requests or complaints to appropriate subordinate or manager. Follows up to ensure guest satisfaction.
  • Ensures compliance to company and brand training using the steps to effective training according to company standards.
  • Assists in scheduling staff’s work schedules and duties according to productivity standards and forecasted occupancy; monitors staff’s adherence to schedules and duties.
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K retirement plan 
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance 
  • Vacation PTO & Holiday/Sick PTO
  • Employee Assistance Program

*Specific plans for specific positions

Apply

About This Employer

Tru/Homewood Suites by Hilton Crossgates Mall

1645 Western Avenue
Guilderland, NY 12203

(518) 704-4040

192 Room Extended Stay

At A Glance

Homewood Suites by Hilton Albany Crossgates Mall

We're just across the highway from the University at Albany, and a 15-minute drive will let you explore the historic capital. Visit the nearby Washington Park for fresh air and beautiful views. You can also find a range of businesses nearby, including Tokyo Electron and IBM. Reach Albany Airport in 10 minutes.

Join us daily for free hot full breakfast. From Monday-Thursday, our complimentary evening social* offers beer, wine, soft drinks and a rotating menu. If you need a late-night treat, visit our 24-hour Suite Shop® in the lobby. Stay fit in the fitness center, play basketball on the sport court, or relax in the indoor pool. Our meeting space and business center are ideal for small meetings and work trips.

https://homewoodsuites3.hilton.com/en/hotels/new-york/homewood-suites-by-hilton-albany-crossgates-mall-ALBCMHW/index.html

Tru by Hilton Albany Crossgates Mall

Our New York State Capitol hotel is located just steps away from Crossgates Mall and a short drive to SUNY, Downtown Albany, Albany International Airport, and University at Albany. We are located near a range of local businesses, including General Electric and Global Foundries. A free area shuttle is available within 5 miles. Our efficient rooms are uniquely Tru, with large comfortable mattresses, free WiFi and a 55-inch TV with 150 channels.

From healthy to indulgent, our free ‘Build your Own’ Breakfast toppings bar is all about choices - featuring 30 sweet and savory toppings for cereal, bagels, yogurt and more. Grab snacks, drinks, light meals and single-serve wine and beer in the 24/7 market.

Cozy up with a book in the semi-private alcoves of our lobby, shoot some pool with fellow travelers, reenergize in a fully equipped fitness center, or take a dip in the indoor pool. Sharing a building with the Homewood Suites by Hilton Albany Crossgates Mall gives you additional amenities you cannot find in other Albany hotels, such as enhanced communal areas.

https://tru3.hilton.com/en/hotels/new-york/tru-by-hilton-albany-crossgates-mall-ALBUURU/index.html