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Room Attendant

posted September 9, 2019

Embassy Suites by Hilton Houston Energy Corridor
Houston, TX
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693067 l

About This Job

Job overview

As a Room Attendant, you will fill a vital role in ensuring guest satisfaction through cleanliness and guest room hotel services for each guest. You will be focused on optimizing each guest’s experience by providing a spotlessly clean hotel guest room, facilities and outlets and providing incredibly friendly guest service to every guest.

The ideal candidate will:

  • Love the look and smell of clean, be detail oriented, preferably with facility cleaning experience.
  • Be incredibly friendly, customer centric, love to smile and have FUN in a team environment.
  • Clean and service assigned guest rooms in a timely and organized manner according to procedures and standards.
  • Responds quickly to guest requests in a friendly manner. Reports appropriate complaints or requests to appropriate department. Follows up to ensure guest satisfaction.
  • Maintains linen cart and supplies neat and organized to department standards.
  • Maintains security of equipment, keys and supplies issued each day.
  • Reports lost and found articles to supervisor.
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K retirement plan
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance
  • Vacation PTO & Holiday/Sick PTO
  • Employee Assistance Program

*Specific plans for specific positions

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About This Employer

Embassy Suites by Hilton Houston Energy Corridor

11730 Katy Freeway
Houston, TX 77079

(281) 531-7300

216 Room All Suite

embassysuites3.hilton.com

At A Glance

Located in the ‘Energy Corridor,’ this all-suite Houston Energy Corridor hotel is 15 minutes from downtown, the George R. Brown Convention Center and the Galleria. Our friendly, multi-lingual staff will ensure every stay is a memorable one. 

Guests will feel at home in a two-room suite at our Houston Energy Corridor hotel, perfect for work or for families. They can relax in your private bedroom and separate living areas with flat-screen TV in each, WiFi internet access, wet bar, refrigerator, microwave and coffeemaker. We also offer Corner Deluxe Suites for twice the space and panoramic skyline views.

Anyone can hold conventions or weddings at our Houston Energy Corridor hotel, boasting 10,000 sq. ft. of Houston function space for up to 500 guests and the support of our dedicated events team. 

We have a daily complimentary cooked-to-order breakfast with buffet and the complimentary Evening Reception. Guest can dine in our Oasis Restaurant and Lounge and sip coffee from the Starbucks® Coffee Bar in the lobby. Our hotel provides a complimentary 24-hour fitness center and a heated indoor pool with whirlpool. 

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 30,000 Associates and a diverse portfolio of more than 800 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.