posted August 19, 2019Residence Inn Detroit Pontiac/Auburn Hills
Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.
As a Front Desk Agent, you will
FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.
Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
The newly renovated Residence Inn Detroit Auburn Hills is a premier Auburn Hills Hotel, located off I-75 near Fiat Chrysler Automobiles, HPE, Volkswagen, General Motors and Delphi. We are a top choice among Auburn Hills, Troy, Birmingham and Bloomfield Hills hotels. Start every morning with complimentary hot breakfast and stay connected with free high speed WI-FI . Experience the Residence Inn Mix™ on Mon-Wed evenings in our redesigned lobby space featuring a modern living room style lounge with outdoor fire pit. Guests can work and relax in oversized suites with fully equipped kitchens and luxurious Marriott bedding. Business travelers and families enjoy staying active with our fitness center, Indoor pool, and Outdoor SportCourt. Popular destinations such as The Somerset Collection, Detroit Zoo, Palace of Auburn Hills, DTE Energy Music Theater, Ultimate Soccer Arenas, Oakland University, Cranbrook, M1 Concourse and Great Lakes Crossing are just minutes away.