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Director of Learning and Development

posted October 18, 2019

Hersha Hospitality Management (HHM)
Philadelphia, PA
734914 l

About This Job

Your Opportunity: Corporate Director of Learning and Development

Do you have the energy, drive, passion, presence and savvy to champion an organization’s values, and behaviors?  Do you see yourself as a culture warrior?  Can you embrace and evolve existing quality learning and leadership experiences to reach new heights?  If so, this rare role will set you up for success yet allow you to be creative and collaborative with others to drive a learning culture in keeping with our core value of People Are Our Capability.

Your Path

Executive Director of Learning and Development – VP People Support

The Fun Stuff

  • On an annual basis, conduct training needs assessments and develop a strategic learning plan for a large hotel management company with a diverse portfolio of hotels both branded and independent of brands, all of which are committed to delivering the highest quality guest experiences through our people at all levels.
  • Evaluate existing e-learning and leadership courses to ensure alignment with our desire to develop people personally and professionally.
  • Create and facilitate quality learning and recognition programs for our people who are recognized as future leaders.
  • Design and deliver inspirational programs for key leaders at the hotel property, regional and corporate levels, transforming both individual leaders and teams to be the best they can be.
  • Design and deliver programs for corporate junior managers to develop skills to achieve excellence, embrace change, and be accountable for delivering on expectations and promises.
  • Design and deliver e-learning modules for supervisors at the hotel property level.
  • Coordinate with subject matter experts to design department specific learning modules to enhance skill levels.
  • Act a resource and coach for others in their efforts to apply learning principles and/or in their efforts to develop others formally and informally.
  • Maximize use of an e-learning system.
  • Prepare metrics and reports on training activities and ROIs.
  • Make recommendations and develop business plans to support proposed changes.

Your Background

  • Possess a Bachelor’s degree in a related field or equivalent experience.
  • Demonstrated experience designing and presenting leadership, discipline specific, and service programs ideally in an organization committed to delivering experiences to guests according to prescribed standards. 
  • Master at writing and communicating, including ability to design creative and inspiring presentations in various mediums.
  • Exceptional and engaging presentation skills, commanding attention during presentations.

How You Will Work

  • At your desk you will sit or stand, type, and communicate in a variety of ways using keyboard, phone and in person to and with great people.
  • Keep a bag packed - you will travel periodically from coast to coast throughout the US delivering presentations to small and large audiences in diverse types of hotels.

We Believe

People Are Our Capability – Hearts that Serve – Only Excellence – Stay Nimble – Own It


About This Employer

Hersha Hospitality Management (HHM)

510 Walnut Street 9th Floor
Philadelphia, PA 19106

(215) 238-1046

Management Company

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About the company

HHM, also known as Hersha Hospitality Management, is an industry-leading hotel management, investment and development firm. HHM provides turn-key management, asset management or receivership solutions for 106 hotels in 19 states, including more than 20 full service hotels and 24 independents.

Join the Legacy of Happiness

It is no coincidence that Hersha means “happy” in ancient Sanskrit. HHM’s rapid growth, focus on associate development and its commitment to serve guests, our associates and the local communities we work in, can make any hospitality career seeker happy.

The Legacy of HHM Happiness

The legacy of happiness symbolizes how HHM was built, namely on a strong foundation of core values: honesty, communication, community, personal growth and achievement. These values combined with a passion to serve others and a respect for every associate’s unique and valuable contributions is what makes us so successful. If you share our values and passion, HHM may be the place for you.


As HHM continues to stretch its properties across the country, we know our success is achieved through the collective and individual contributions of all associates. They are the heart and soul of our business and our ultimate goal is to maintain a culture of happiness in which our values are embedded and career development is encouraged. 


Personal success is individually defined by each associate. HHM supports an individual’s desire to stretch professionally. We provide opportunities across various hotel brands, locations and job functions. As we grow, you grow.

At HHM, we are proud to employ some of the best in the industry.