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Catering Sales Manager - Graduate Annapolis

posted October 8, 2019

Graduate Annapolis
Annapolis, MD
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About This Job

Graduate Hotels Management is seeking a Catering Sales Manager to join Graduate Hotels®, Graduate Annapolis. Graduate Hotels is a hotel collection targeting university-anchored markets across the country that celebrates each town's unique local culture and history.

Responsibilities:

  • Responsible for learning the hotel brand and strategy
  • Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
  • Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
  • Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events
  • Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel
  • Negotiates food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals
  • Achieve all predetermined sales goals for revenue and sales activity
  • Negotiate contracts according to company standards
  • Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented
  • Accurately record all bookings or lost business for hotel
  • Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures
  • Provide prompt and accurate responses to all client requests for proposals and information
  • Consistently meet or exceed sales goals including predetermined revenue and sales activity
  • Assist the client in menu planning, coordinate food, beverage, table arrangements, and decorations ensuring clients details are executed
  • Monitors local competitors and compares their operation with his/her operation
  • Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented and maintain existing accounts with active trace/follow up system
  • Completes daily/weekly/monthly reports as directed by the DOS/GM
  • Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process
  • Provide prompt and accurate responses to all client requests for proposals and information
  • Work client-related special events
  • Abides by Prime Time Selling hours
  • Participates in MOD program as required
  • Other duties as assigned

QUALIFICATIONS:

  • Minimum of High School education, post-high school education preferred
  • Minimum of 3 years in hotel or conference Catering/Sales

Job Competencies:

  • Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
  • Communication Skills: Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions.
  • Flexibility: Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.
  • Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.
  • Managing Execution: Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.
  • Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.

About Us:

The Graduate Hotels Management is a Division of Schulte Hospitality Group that currently manages the Graduate Hotels® portfolio. Graduate Hotels is a hand-crafted collection of hotels that reside in dynamic university-anchored towns across the country. Each hotel pays homage to the heritage of its unique town through cultural nods to the local community. Launched in 2014, there are currently 15 open and operating hotels across the U.S. and an additional 15 hotels under development slated to open by the end of 2020. Graduate Hotels is owned by Adventurous Journeys (AJ) Capital Partners, a Chicago-based vertically-integrated real estate developer, owner and operator. For more information on Graduate Hotels, please visit graduatehotels.com.

*Graduate Hotels Management is an Equal Opportunity Employer.

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About This Employer

Graduate Annapolis

126 West Street
Annapolis, MD 21401

(410) 263-7777

215 Room Hotel

www.graduatehotels.com

Managed by

Our Hotel

Our hotel rooms are ready for a night like you’ve never had before, where little moments of surprise and discovery will meet you down every corridor and around each corner, including Malin + Goetz amenities and complimentary Wi-Fi. Be prepared to be inspired.

Just a short stroll from the U.S. Naval Academy, St. John’s College and Chesapeake Bay, our hotel is located in the heart of the Annapolis Arts District. Guest rooms celebrate bayside style, Navy pomp and campus lore. Gather your crew for a cappuccino at Poindexter Coffee or enjoy fresh coastal eats and cocktails at Camp Severn Shore.

Just a short walk from the campuses of the U.S. Naval Academy and St. John’s College, Graduate Annapolis is the ideal location for your next event. With nearly 20,000 square feet of flexible event space, we offer a variety of distinct settings to host groups of up to 500 guests.

Savor the carefree spirit of summer at our restaurant Camp Severn Shore, with coastal bites and throwback drinks. Morning or late night, Poindexter Coffee serves up our signature breakfast sandwiches and café favorites alongside caffeinated creations.