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Front Office Agent

posted September 24, 2019

Miraval Austin
Austin, TX
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About This Job

Description

Miraval Austin is seeking Front Office Agents to join our growing team. This position is responsible for welcoming guests to our property, providing check-in and check-out assistance, and assisting with property information as well as programs/activities/workshop information. We are looking for colleagues who can make a connection to our guests and are empathetic, compassionate, engaging, and friendly.

Miraval Austin sits nestled in 210 acres of the Balcones Canyonlands Preserve overlooking beautiful Lake Travis and just 30 minutes from downtown Austin. Our property recently underwent extensive renovations, and now includes 117 guest rooms, conference facilities, a beautifully-appointed restaurant with an exhibition kitchen and outdoor patio, full-service spa with infinity edge pool, fitness center, horse stables and covered arena, farm, a challenge course, and many other facilities and amenities available to our guests at this all-inclusive resort.

As part of the Hyatt and Miraval family, we offer a complete benefits package including –



  • Unlimited Vacation time for full-time colleagues. Paid time off for part-time colleagues.
  • Health, Dental, Vision, and Life Insurance for full-time colleagues.
  • Free parking and colleague meal.
  • Complementary and discount Hyatt nights.
  • Use of facilities, ability to participate in classes, and discounts on Spa services.
  • 401(k) and ESPP.


Miraval associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you





Qualifications


  • At least one year of customer service experience, preferably within the hospitality industry
  • Good customer skills
  • A true desire to satisfy the needs of others in a fast paced environment
  • Refined verbal and written communication skills
  • Ability to stand for long periods of time
  • Must have flexible availability and be able to work AM, PM and overnight shifts, including weekends and holidays


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About This Employer

Miraval Austin

13500 Farm to Market Road 2769
Austin, TX 78726

(512) 258-7243

120 Room Resort

www.miraval-austin.com

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Our Resort

Surrounded by protected lands full of ancient live oaks and hills and free of any outside distractions, you can now embrace the Miraval spirit outside of its flagship Tucson location. 

Where 220 acres offer an imaginative array of Miraval's signature luxurious spa services, outdoor activities, equine and culinary experiences as well as new programming that incorporates Austin's culture and attributes.