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posted October 20, 2019

DoubleTree by Hilton Hotel Newark Airport
Newark, NJ
762122 l

About This Job

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

Acts with integrity, honesty and knowledge that promote the culture, values and mission

of Starbucks.

Maintains a calm demeanor during periods of high volume or unusual events to keep

store operating to standard and to set a positive example for the shift team.

Anticipates customer and store needs by constantly evaluating environment and

customers for cues.

Communicates information to manager so that the team can respond as necessary to

create the Third Place environment during each shift.

Assists with new partner training by positively reinforcing successful performance and

giving respectful and encouraging coaching as needed.

Contributes to positive team environment by recognizing alarms or changes in partner

morale and performance and communicating them to the store manager.

Delivers legendary customer service to all customers by acting with a customer comes

first attitude and connecting with the customer. Discovers and responds to customer


Follows Starbucks operational policies and procedures, including those for cash handling

and safety and security, to ensure the safety of all partners during each shift. Maintains a

clean and organized workspace so that partners can locate resources and product as


Maintains regular and consistent attendance and punctuality.

Provides quality beverages, whole bean, and food products consistently for all customers

by adhering to all recipe and presentation standards. Follows health, safety and

sanitation guidelines for all products.

Recognizes and reinforces individual and team accomplishments by using existing

organizational methods.

Summary of Experience

No previous experience required

Required Knowledge, Skills & Abilities

Ability to learn quickly

Ability to understand and carry out oral and written instructions and request clarification when needed

Strong interpersonal skills

Ability to work as part of a team

Ability to build relationships

Physical Requirements

Constant standing/walking

Occasional stooping, kneeling or crawling

Occasional pushing, pulling, lifting or carrying up to 40 lbs

Occasional ascending or descending ladders, stairs, ramps

Constant computer/POS Register and bar equipment usage

Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine

Constant reaching, turning, and performing precision work around bar area

Constant receiving detailed information through oral communication

Constant talking, expressing or exchanging ideas by means of the spoken word

Occasional Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors and/or odors

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.


About This Employer

DoubleTree by Hilton Hotel Newark Airport

128 Frontage Road
Newark, NJ 07114

(973) 690-5500

503 Room Hotel

At A Glance

We're the ideal place to stay pre or post-cruise from Cape Liberty Cruise Port – just 7 miles from the hotel. Plan your trip to the port with ease by stopping by the travel desk in our lobby. Delight in a warm, freshly baked chocolate chip cookie when you arrive in our bright and spacious atrium. Enjoy free WiFi in all our public spaces, or upgrade to WiFi in your room for a fee.

Our hotel offers an exclusive, newly renovated Executive Lounge. Choose an executive level room on the 12th floor for access to our exclusive Executive Lounge, which offers continental breakfast and evening hors d’oeuvres.

Swim laps in the newly renovated pool or work out in our state of art, newly renovated 24-hour fitness center featuring weights and modern cardio machines. Use our fully-equipped business center with a printer, photocopy machine and more. We offer over 18,000 square feet of flexible meeting and event space for up to 900 guests.