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Maintenance Engineer

posted October 20, 2019

Kickapoo Lucky Eagle Casino and Hotel
Eagle Pass, TX
449828 l

About This Job


Responsible for performing general maintenance work to ensure hotel maintenance quality standards are achieved and maintained.

Reports to: Chief Engineer 



  • Ensures complete guest satisfaction. Treats guests in friendly and helpful manner.
  • Assists with preventative maintenance and completing work orders such as replacing ceiling tiles, light bulbs, patching vinyl etc. to maintain the hotel and keep the product quality to standard.
  • Performs other preventative maintenance assignments on a scheduled basis such as “room care”.
  • Services the hotel’s pool, including adjusting chemicals and cleaning filters, completing maintenance request forms and record logs.
  • Assists in checking electrical systems such as air conditioning controls, television sets, lighting systems, and makes minor repairs and or replacement.
  • Assists in checking and making minor repairs on general plumbing systems and fixtures such as pipelines, toilets and sinks, kitchen and laundry equipment.
  • Refurbishes furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors, windows and counters. Paints and finishes furniture and fixtures if needed.
  • Responds in a courteous manner to all guest questions, complaints, and or requests to ensure strong guest satisfaction.
  • Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly; be willing and able to comply with hotel policies and procedures including appearance and grooming, safety, security, key control and emergency procedures.
  • Must be skilled in HVAC, boilers, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping.
  • Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment.
  • Must be willing and able to be responsive to complaints about maintenance and be willing and able to “pitch-in” and help co-workers with their job duties and be a team player.
  • Maintains the building exterior and curb appeal for snow removal, lawn care, painting, and other gardening.
  • Maintains all franchise standards and follow-up on inspection deficiencies.
  • Investigates guest complaints.
  • Participates on the hotel Safety Committee.
  • Ensures that Quality Standards and Service are maintained for Property, Product, and People.
  • Must be able to work all shifts.
  • Supports established policies and procedures for WinStar World Hotel and the hotel’s brand.
  • Assists in conducting the departmental operational audits and assists in developing corrective action plans.
  • Practices the WinStar World Hotel Culture and ensures all cultural expectations are implemented and regularly practiced.
  • Supports hotel’s training needs and efforts.


Skills and Requirements

  • Must have 2-3 years maintenance experience.
  • Must be computer literate.
  • Must be able to recognize potential safety hazards and security problems in the hotel and act upon each immediately.
  • Must have thorough knowledge of all operating departments including rooms, front office, housekeeping, engineering, accounting, sales, food and beverage.
  • Ideally candidate will have experience in electrical, plumbing, painting, and general repair work.

Physical Requirements:

  • Physically mobile with reasonable accommodations.
  • Must be able to bend, reach, kneel, twist and grip items while working in assigned area.
  • Manual dexterity and coordination to perform all job duties including lifting, moving heavy loads, be on feet for long periods of time, etc.
  • Read, write, speak, and understand English.
  • Operate in mentally and physically stressful situations.
  • Respond to visual and aural cues.
  • Work in cold & hot temperatures, indoors & outdoors.
  • Possibly be exposed to second hand smoke.




Full-time employees are eligible to participate in the company medical/dental, vision and 401K plans  


About This Employer

Kickapoo Lucky Eagle Casino and Hotel

768 Lucky Eagle Drive
Eagle Pass, TX 78852

(830) 773-2255

249 Room Hotel

Managed by

Our Hotel

Stay at the center of it all in our full-service destination hotel! Reserve your stay with us and select from 249 well-appointed, spacious suites and guest rooms with views of the Rio Grande and our surrounding South Texas landscape.

Take a break from the action and enjoy a refreshing drink at the Lobby Bar, grab a bite at Mezquite, find a treasure at the gift shop or relax by the pool. Staying at Lucky Eagle Hotel means you'll be only steps away from your favorite games, entertainment, dining, nightlife and more, all without worrying about the drive home.

  • Mezquite Restaurant serving breakfast, lunch and dinner
  • Lobby Bar
  • Gift shop with souvenirs, sundries and snacks
  • Outdoor pool
  • Fitness center featuring state-of-the-art equipment with individual TV screens
  • Meeting rooms
  • Business center
  • Room service