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Front Desk Supervisor

posted September 20, 2019

Hyatt Palm Springs
Palm Springs, CA
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Help lead our caring hotel front desk Team at the Hyatt Palm Springs!
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About This Job

Summary of position:

A hotel Front Office Supervisor is tasked with making sure that the Front Office – the place where guests first come into contact with the hotel and staff – runs smoothly and effectively. Main responsibilities include: ... ensuring the front desk provides professional and friendly service for guests.

What experience you should bring to this important position:

  • Prefer 3+ years of hotel Front Desk experience with software experience
  • 2 or more years supervisory or lead experience preferred
  • Excellent verbal and written communication skills to interact with guests, co-workers and public at large
  • Hyatt and Opera experience is a plus
  • Able to work any shift, any day, any time if needed including nights, weekends, holidays, graveyards if the Night Auditor calls off, etc.
  • Someone local that has a good sense of what locals like to do around our area is preferred
  • This position requires you pass a background check
  • Ideally we will identify a candidate and they will start by September 16th.

Who this job will appeal to

Extroverts love this front desk role interacting with our guests and making a positive impact on their day.  This position is for a "people person."

Who you will be working with

In this role, you would report to our Director of Rooms.  The department is made up of two full time Supervisors, 1 Night Auditor, 1 Front Desk Agent/Night Auditor and 5 Front Desk Agents.

Where this job could take you

One of our managers just resigned to take an exciting position at another Hyatt and further his role in management.  The Hyatt provides you with a path worldwide to explore.

Benefits

As an associate working for Azul Hospitality Group, you'll be offered medical, dental, life, and vision insurance on the first of the month following 60 days employment.  401k with up to 4% match  after 6 months and an incentive plan available to salary management team.  Of course, you'll want to use the Hyatt and Azul hotel discounts available to our associates.

Compensation: 16.75

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About This Employer

Hyatt Palm Springs

285 North Palm Canyon Drive
Palm Springs, CA 92262

(760) 322-9000

193 Room Hotel

www.hyatt.com

Our Hotel

Hyatt Palm Springs is the quintessential resort hotel of Coachella Valley, with superb amenities in every suite and excellent proximity to outdoor attractions like Indian Canyons and VillageFest. Guests will see why we’re the “Golf Capital of the World” and ride a hot air balloon over the Santa Rosa Mountains when they aren’t admiring San Jacinto from their balcony.

193 rooms featuring beautiful marble bathroom countertops and whirlpool Jacuzzi tubs, refrigerators and coffeemakers, two 42” flat-screen TVs—lodging in Palm Springs has never been better.

  • All-suite guestrooms with private balconies
  • 12,000 sq ft of meeting and event space
  • Elegant executive suites for VIP meetings
  • 24-hour gym
  • Nearby walking and jogging trails
  • Heated outdoor swimming pool with poolside cabanas, hot tub and sundeck
  • Outdoor pool bar (seasonal)
  • In-room Pure Body Spa and dining services