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Casual Guest Service Agent

posted August 22, 2019

Hampton by Hilton Edinburgh Airport
Edinburgh, United Kingdom
724518 l

About This Job


Looking to join a culture of excellence as a Guest Service Agent and be part of
the most recognised name in the hospitality industry?

“We are Hilton! We are Hospitality!”

We create heartfelt experiences for our guests and
meaningful opportunities for our Team Members. Achieving consistently the title
of “Great places to work”, this is not just a job – we offer you a journey of
self-discovery, growth and an exceptional career.

What will I be doing?

  • Be the face of our hotel and
    ensure a memorable reception experience for Guests

  • You will be working Restaurant shifts, welcoming guests, taking orders and acting as a waiter / waitress.
  • You my also have to support the kitchen with basic duties.

  • Provide a high level of
    customer service at all times

Shifts are usually from 6am until 12 pm, from 12pm until 6pm, from 6pm until 12am or from 12am until 6am


What are we looking for?

  • Positive attitude and someone who makes our guests smile
  • Genuinely friendly and caring
  • Enjoys working as part of a team
  • Good communication and personal presentation
  • Attention to detail
  • Resilient and can work under pressure

It would be advantageous if you worked previously in a customer facing job.

There is no specific education or qualification required for this job.

To apply for this role

  • We are looking to fill this job as soon as possible and aim to come back to you within the next 2 weeks. If you are successful, you will be invited for an interview followed by a trial shift.
  • In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage
Please notify us if you have any criminal convictions or cases pending



About This Employer

Hampton by Hilton Edinburgh Airport

Almond Avenue
Edinburgh, EH12 9DN
United Kingdom


240 Room Hotel

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At A Glance

Welcome to the new Hampton by Hilton Edinburgh Airport, conveniently located within walking distance of the main terminal. You’ll find the best shopping, restaurants, as well as the city's cultural and historical attractions including Edinburgh Castle, Murrayfield Stadium and Edinburgh Zoo, just 20 minutes via bus or tram. Travelers of all types will appreciate our proximity to the EICC for conventions.

Stay in a contemporary guest room with free WiFi, a flat-screen HDTV, an in-room coffeemaker, an ergonomic work desk and a comfy bed. Work out in the hotel’s onsite fitness center with a range of cardio machines. Start each day with Hampton’s included hot breakfast and enjoy a drink at the bar, open 24 hours a day.

Take advantage of useful services and amenities at this Edinburgh hotel including a free 24-hour business center, a small gym and a casual dining area.