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Food & Beverage Server

posted August 22, 2019

Embassy Suites by Hilton Houston West - Katy
Houston, TX
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About This Job

Job overview

As a Food & Beverage Server, you will fill a guest services role in supporting your hotel’s financial goals of the daily operation of the restaurant, banquet facilities, room service and/or other areas of the Food and Beverage departments. You will ensure the highest quality of product and service standards to ensure guest satisfaction and maximize revenues and profitability by providing prompt and courteous food and beverage service.

The ideal candidate will:

  • Have a minimum of one year food service experience with general knowledge of full service, table-side service and standards.
  • Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers.
  • Become informed of daily/weekly specials and is able to explain all menu items and methods of cooking/preparation to the customers as requested.
  • Serves menu items to guests in a prompt and courteous manner and according to established service standards; times the service of courses to correspond with the dining pace of the guests.
  • Compute bill and accepts payment; tracks sales receipts;  receives change from cashier and returns change promptly to guest.
  • Receive direct and indirect customer feedback regarding their dining experience and relays feedback to proper management.
  • Performs pre and post-shift side work including stock service station, makes coffee, etc.
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K retirement plan
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance
  • Vacation PTO & Holiday/Sick PTO
  • Employee Assistance Program

*Specific plans for specific positions

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About This Employer

Embassy Suites by Hilton Houston West - Katy

16435 Katy Freeway
Houston, TX 77094

(281) 398-0900

208 Room All Suite

embassysuites3.hilton.com

At A Glance

The new Embassy Suites by Hilton Houston West Katy is located just south of Interstate 10, about 2 miles from Katy, Texas. Visitors can stay at our all-suite hotel to enjoy convenient Energy Corridor access, free made-to-order breakfast and Evening Reception daily, plus a microwave and mini-fridge in their suite.

Our west Houston hotel’s second floor is dedicated to meetings and events, with 7,000 square feet of flexible space. We can host up to 350 wedding guests in the Texas Ballroom. Planner can take advantage of the business center for last-minute changes to the schedule of their mid-sized conference. 

The 24-hour fitness center features the latest cardio equipment and, right behind the hotel, guests can exercise outside on the George Bush Hike and Bike Trail. Our indoor pool and whirlpool spa are relaxing.

Shops, restaurants, and entertainment venues are just a short ride away on our complimentary shuttle, which travels within five miles of the hotel. Situated about 30 miles from both of Houston’s main airports, this upscale, full service hotel is close to Energy Corridor and Katy companies, the Merrell Center and Baseball USA.

  • New Houston hotel with two room suites near Katy
  • 7,000 sq. ft. of meeting and wedding space for up to 350 people
  • Complimentary shuttle within a five-mile radius to shops, restaurants and more
  • Free made-to-order breakfast, two-hour Evening Reception every day
  • Restaurant and bar with full service menu, local lagers and room service
  • Indoor pool and whirlpool plus 24-hour fitness center

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 30,000 Associates and a diverse portfolio of more than 800 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.