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Night Auditor Part-Time

posted August 23, 2019

Hampton Inn Fort Collins
Fort Collins, CO
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671935 l

About This Job

The Front Desk Night Clerk will serve as ambassador to the hotel handling all check-in and check-outs, answering incoming calls while upholding Guest Service Standards. Functions will also include nightly accounting and working as a "Runner" for housekeeping needs during the midnight shift. He/She will compute, classify, and record numerical data to keep financial records complete.  The Front Desk Night Clerk will perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records.  This position may also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

  • Resolve guest complaints, ensuring guest satisfaction.
  • Maintain complete knowledge of, or where to access to following information: a) all hotel features/services, hours of operation. b) all room types, numbers, layout, decor, appointments and location. c) all room rates, special packages and promotions. d) daily house count and expected arrivals/departures. e) room availability status for any given day. f) scheduled daily group activities.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Pick up, count and maintain bank. Secure bank at all times.
  • Read the log book daily, and record all pertinent information in the log book.
  • Process currency exchange and payments to guest accounts.
  • Process adjustments, rebates, paid outs and credits as required.
  • Operate P.M.S. (Property Management System) and maintain security of system.
  • Verifies and makes corrections to the Room Rate Report.
  • Post and audit Banquet charges. 
  • Adjust outside Vendor activity.
  • Reconcile telephone calls and miscellaneous accounts.
  • Backup computer system files.
  • Verifies that all checks are closed, and closes and logs any open check in the P.O.S. (Point of Sale) system.
  • Prints Food & Beverage end of day reports.
  • Audit Food & Beverage cashiers work and correct discrepancies.
  • Audit Rooms Cashiers work and correct discrepancies.
  • Audit all miscellaneous charges. (Banquets, Bars etc.)
  • Verifies package postings on house accounts.
  • Input all sales figures into the P.M.S. and balance all accounts (Property Management System).
  • Run Room & Tax verifying that all room rates posted.
  • Verify Cashiers Report to drop log and paperwork.
  • Record room statistics.
  • Close P.O.S. after all work is balanced.
  • Run end of day program and close day.
  • Check that interfaces are up and running.
  • Run daily Flash Reports and distribute accordingly.
  • Run morning reports and backup reports and distribute accordingly.
  • Print express check out folios and distribute.
  • Sign out and brief relief.
  • Review Night Audit checklist and verify that all work has been completed.
  • Restock all printers.
  • Fill out and deposit payment and corresponding checks.
  • Review status of assignments and any follow-up action with on-coming Supervisor.
  • Document maintenance needs on work orders and submit to Manager/Supervisor.
  • Attend monthly department meetings and training sessions as necessary.

Education & Experience:

  • High School Graduate or General Education Degree (GED)
  • One year previous experience in a similar position in a hotel preferred.
  • Customer service experience required. 
  • Must be able to work the overnight shift 11pm -7am.
  • Basic computer skills required.
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About This Employer

Hampton Inn Fort Collins

1620 Oakridge Drive
Fort Collins, CO 80525

(970) 229-5927

75 Room Hotel

hamptoninn3.hilton.com

Embrace a love of nature and a sporting spirit at our Ft. Collins hotel

Welcome to our Hampton Inn Ft. Collins hotel. Ideally located off I-25, our Fort Collins hotel is the first city on Colorado's 'Front Range' and offers a unique, scenic retreat. Enjoy close proximity to Colorado State University, several malls, a variety of golf courses, and the Horsetooth Reservoir recreation area offering boating and fishing at the base of the Rocky Mountains. Delve into the local history in the Fort Collins Museum, or tour the Old Town Square where you can browse unique shops, restaurants and preserved cabins and stagecoaches- all within a few minutes of our Fort Collins hotel.

Enjoy a warm welcome and friendly service at our inviting Hampton Inn Ft. Collins hotel. Feel at home in a comfy guest room with a TV, lap desk and free high-speed internet and start your day right with a Hampton free hot breakfast. Sample our delicious waffles and choose from an array of hot and cold items. If you don’t have time to join us, grab a healthy Hampton On the Run® Breakfast Bag, on your way out the door. Host a meeting with up to 75 people in our meeting room or catch up with work in our free business center. Relax after your day of meetings in our indoor pool or rejuvenate in our fitness center.