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Housekeeping Room Attendant

posted September 22, 2019

Eldorado Hotel & Spa
Santa Fe, NM
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508556 l

About This Job

POSITION TITLE: Room Attendant

DIVISION/DEPARTMENT: Rooms Division/Housekeeping

REPORTS TO (TITLE): Executive Housekeeper, Housekeeping Manager or Floor Supervisor

SUPERVISES: None

DATE(Revised): August 15, 2014

BASIC FUNCTION: The Room Attendant is responsible to ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service, within established time limitations. 

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

  • Housekeeping experience desirable.
  • Neat, pleasant personality.
  • Ability to work on feet for an extended period of time.
  • Ability to communicate effectively.
  • Ability to read room numbers, dates and basic instructions. 

  • ESSENTIAL FUNCTIONS:
  1. Keep work cart orderly and properly stocked at all times.
  2. Inspect room linens before placing in rooms and return below standard pieces to Housekeeping.
  3. Proper utilization of equipment, supplies and guest amenities.
  4. Thorough cleanliness and sanitation of guest bathrooms.
  5. Daily changing of soiled linens on beds and remaking beds following the property standards and those set forth in the Green Program.
  6. Thorough cleanliness of rooms, balconies and room furnishings.
  7. Constant awareness of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and report to Floor Supervisor or the Housekeeping Office. Follow all training procedures set forth in the Bloodborne Pathogens program.
  8. Strict follow through on lost and found procedures (for example anything found in rooms that are vacant must be turned into Housekeeping Office directly). No articles should ever be removed from occupied rooms. Absolute respect for guests’ property should always be exercised.
  9. Practice safety standards at all times.
  10. Responsible care of equipment.
  11. Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms. Follows on-call policy.
  12. Remain alert, courteous and helpful to the guests and co-workers at all times.
    MARGINAL FUNCTIONS:
  13. Perform other related duties as requested by Floor Supervisor.
     
    ENVIRONMENT:
    Indoor work with hard and carpeted surfaces. Occasional outdoor work. Good ventilation with artificial lighting.
     



Compensation: 12.40

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About This Employer

Eldorado Hotel & Spa

309 W. San Francisco Street
Santa Fe, NM 87501

(505) 988-4455

219 Room Hotel

www.eldoradohotel.com

Luxury Hotel in the Heart of Santa Fe

Eldorado Hotel & Spa in Santa Fe is one of the premier Santa Fe hotels, where award-winning luxury and unexpected delights set the stage for an enchanting visit. Our grand hotel is conveniently located near the Historic Santa Fe Plaza, offering the perfect embodiment of the spirit of the city. We welcome guests to come experience our luxurious Santa Fe accommodations and amenities including on-site restaurant and bars, roof-top pool, more than 22,000 square feet of indoor and outdoor event space.

Santa Fe's Premier Hotel & Spa

For 30 years Eldorado Hotel & Spa has provided exceptional Santa Fe lodging. Our AAA Four-Diamond-rated Santa Fe hotel in downtown Santa Fe offers spa services unparalleled to other luxury Santa Fe hotels. We are also a proud member of Preferred Hotels & Resorts, offering iPrefer consumer loyalty points at a global collection of independent hotels.

Meetings & Events

With more than 22,000 square feet of event space including outdoor space surrounded by views of downtown Santa Fe and the Sangre de Cristo Mountains, Eldorado Hotel & Spa offers a wide range of locations for social and business events. The hotel's professional events staff will help plan your event to perfection.

Santa Fe's most beautiful weddings happen at Eldorado Hotel & Spa. Couples have the opportunity to select their desired location from an array of stunning ballrooms, intimate spaces, a romantic patio, and an elegant non-denominational chapel--La Capilla de Oro! To make our brides' day even more special, we suggest a special day with spa treatments designed just for the bride at our hotel's Nidah Spa.