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Front Desk Agent Part-Time

posted August 24, 2019

The Bicycle Hotel Casino
Bell Gardens, CA
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716325 l

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

Fundamentals

To be successful in this role

  • Prospective applicants must be at least 21 years of age.
  • Criminal background investigations required and conducted by the Department of Justice.
  • In a 24/7 fast paced environment, we rely on availability in any job.
  • Weekends and holidays work is required.
  • You must have excellent English communication skills and be able to read, write and speak fluently. 
  • You will regularly use a computer and different software. 
  • This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

The Bicycle Hotel Casino

888 Bicycle Casino Drive
Bell Gardens, CA 90201

(562) 806-4646

100 Room Casino

www.thebike.com

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Our Hotel

The Bicycle Hotel & Casino features 99 extravagant guest rooms and suites providing each of our guests a luxurious private sanctuary, plus premium event space for live entertainment, personal and professional gatherings. Giving meticulous attention to every last detail and making sure that everything surpassed our definition of elegance, we designed the entirety of the hotel to ensure that every part of any stay is superbly satisfying. 

Every guest room and executive suite is extraordinarily spacious, providing the private escape you deserve to truly unwind in maximum comfort. With oversized Deluxe Queen Queen and Deluxe King guest rooms, plus a full range of larger suites, every comfort and convenience has been provided to ensure that stays will truly be remarkable.

Facilities

With exhilarating live entertainment, world-class gaming, a sophisticated cocktail lounge, top-notch brewery, state-of-the-art fitness center, airy sundeck with outdoor bar, as well as a range of unique dining experiences, the heights of exhilaration and relaxation surround guests at The Bicycle Hotel & Casino.

Wellness & Relaxation
  • Elevated temperature-controlled outdoor pool 
  • Open sundeck and private cabanas 
  • Luxuriant wellness Hotel Spa
  • State-of-the-art fitness center 
Meeting Facilities

The Bicycle Hotel & Casino offers meeting and event spaces for any occasion. Our fully functional private event rooms provide over 7,754 square feet of multipurpose space for live entertainment, conferences, banquets and other gatherings. Perfect for both professional and personal occasions, these chic, stylish meeting spaces feature everything guests and their attendees need to enjoy a wonderfully successful event.