Search 17,669 current hospitality jobs

Room Service Server

posted September 25, 2019

Sheraton Columbia Town Center Hotel
Columbia, MD
Apply
711919 l

About This Job

You’re welcoming by nature and have a knack for remembering details. You’re happiest when juggling tasks and getting it right first time is important to you. Whether it’s providing a heary meal to an exhausted traveler or delivering a treat to a guest with a sweet tooth,  you understand just how important “around-the-clock” room service is to the guest experience. With an aim to please, your excellent service and genuine care is appreciated, which guests immediately recognize and reward. Interstate’s Room Service Server position may be a great way for you to earn your potential.

As a Room Service Server, you will

  • Deliver prompt, excellent service to ensure an exceptional guest experience.
  • Know the menu, providing guidance with menu offerings and responding knowledgeably to questions.
  • Set up trays and carts, ensuring all dishes present well and match the order before delivering promptly to guests. Arrange the setting according to guests’ pleasure before graciously presenting the check for signature; then, retrieve items when service has ended.
  • Be diligent, ensuring specific requests are accommodated and the number of settings and condiments correspond correctly to order.
  • Be tidy. Ensure rooms service carts and trays are clean and neatly stacked.

Fundamentals

Excellent verbal and written English communication and presentation skills are required. One year of customer service experience is helpful. Successful TIPs training and the ability to use company order and payment systems is expected. The ability to work a flexible schedule is also expected. This position requires full mobility, continuous quick-paced movement, lifting, carrying and pushing up to 30 pounds.

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Apply

About This Employer

Sheraton Columbia Town Center Hotel

10207 Wincopin Circle
Columbia, MD 21044

(410) 730-3900

290 Room Hotel

www.marriott.com

Follow us:

Our Hotel

Lakefront hotel centrally located between Baltimore's Inner Harbor and our nation's capital, the Sheraton Columbia Town Center Hotel has everything travelers need for work and for play. Situated on 12 wooded acres, our hotel overlooks a serene Lake, a calming way to start or end the day. 290 brightly appointed guest rooms, suites, and Club Level rooms are a quiet retreat from the hustle and bustle of the Baltimore-Washington METRO area. Guests can spend a relaxing evening in our Lounge or enjoy breakfast and lunch in our award-winning Waterside Restaurant with lake views. Our guests will feel brand new after experiencing our refreshing outdoor pool and 24-hour fitness center. We can even help plan an event for five to 500 in our meeting space. 

We want to make every stay as comfortable and convenient as possible.