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Banquet Server

posted September 25, 2019

Horseshoe Bay Resort
Horseshoe Bay, TX
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782866 l

About This Job

JOB OVERVIEW:

Banquet Servers are responsible for the execution of proper service, breakdown, and resets of banquet functions.  Banquet functions include coffee breaks, meal events, weddings, corporate events, and festivals catered by the resort in both indoor and outdoor spaces.

ESSENTIAL JOB FUNCTIONS:

  • Take and execute direction from Banquet Captains to include room set up such as linen, serviceware and glassware.
  • Responsible for the setting up of the function rooms, coffee breaks, buffets and bars as needed using a BEO as reference.
  • Attend Pre-shift meetings with Banquet Captain and Banquet Servers for every function.
  • Demonstrate knowledge of all banquet set-up procedures.
  • Must have understanding on how to read and execute a BEO form.  
  • Make sure all meeting rooms are set accordingly to BEO’s and are clean and tidy at all times.
  • Execution of steps of service and company standards.
  • Greet guests and respond to requests in a friendly and courteous manner.
  • Serve food and/or beverages in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
  • Replenish beverages as needed and check with guests for overall satisfaction. .
  • Once banquet is complete, reset banquet room according to Captain’s specifications to ensure the readiness of the room for the following function.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform other banquet-related job duties as assigned.

MINIMUM QUALIFICATIONS:

• TABC certified and Tips Trained required. Must be 18 years or older to serve alcohol.• Previous banquet serving experience, preferably in a resort setting.

• Requires a working knowledge of ala carte, fine dining as well as white glove practices.

• Requires excellent oral and written communications skills.

ADDITIONAL QUALIFICATIONS:

• Must comprehend reading materials and speak, read and write English.

• Neat in appearance and well groomed.

• Maintain proper associate uniform standards and footwear which is slip resistant and polished.

• Requires problem solving abilities.

• Proper treatment and storage of food/company equipment.

• Maintain a clean, safe and environmentally responsible work environment.

• Must be able to interact with co-workers and have a sense of TEAM.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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About This Employer

Horseshoe Bay Resort

200 Hi Circle North
Horseshoe Bay, TX 78657

(830) 598-2511

400 Room Resort

www.hsbresort.com

Our Resort

Resting along the shores of Lake LBJ, Horseshoe Bay Resort's upscale, lifestyle vacation destination, puts you just a short drive from Austin and San Antonio. The picture-perfect Texas Hill Country scenery inspires you to unwind in modern rooms, suites and villas, many with views of the lake. Taste creative local cuisine at our restaurants, play a round on three championship golf courses and enjoy fun family activities, from boating to tennis. Say "I do" with a romantic lakeside wedding, indulge with a day at our resort spa, or host an intimate celebration in one of our scenic outdoor venues.