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Front Office/Rooms Supervisor

posted September 30, 2019

Le Méridien Dania Beach at the Fort Lauderdale Airport
Dania Beach, FL
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684183 l

About This Job

Scope of this Position


Guest Services

  • Handle guest check-ins and check-outs efficiently and in a professional manner, informing Guests of hotel’s facilities at time of registration.
  • Handle guest issues, complaints, and requests and pro-actively resolve in a manner satisfactory to both the guest and the hotel.
  • Coordinate with other departments to fulfill Guest special requests.
  • Answer Guest questions regarding local area facilities and be able to give proper directions to these areas.

Housekeeping

  • Assist with oversight of the responsibilities of the Housekeeping Department including Room Cleaning, Public Area Cleaning, Laundry & Guest laundry services.
  • Open and/or close the housekeeping department.
  • Ensures all service standards are met and adhered to.
  • Regularly inspects public areas and guestrooms.
  • Facilitates consistent quality of service to exceed guest expectations.

· Supervises performance, attendance, appearance and conduct of staff.

Qualified Candidates will possess the following

  • High school diploma or equivalent and two years’ hotel front office or customer service experience.
  • Basic computers skills, including spreadsheets, word processing, and email.
  • Ability to provide clear direction, instruction and guidance to subordinates.
  • Ability to exercise good judgment and implement control over the performance of subordinates.
  • Ability to organize and prioritize work and meet deadlines.
  • Able to work with little or no supervision.

EOE/DFW

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About This Employer

Le Méridien Dania Beach at the Fort Lauderdale Airport

1825 Griffin Road
Dania Beach, FL 33004

(954) 920-3500

245 Room Hotel

www.marriott.com

Explore an exciting career in hospitality with Le Méridien Dania Beach at Fort Lauderdale Airport

The new all-encompassing sanctuary for discovery, Le Méridien Dania Beach at Fort Lauderdale Airport opening December 2019 is conveniently located just minutes from pristine beaches, downtown, waterfront shopping and dining on Las Olas Boulevard, and the cruise port.

The hotel's intriguing aesthetic balances the brand's chic French flare with the destination's maritime spirit and tropical locale. Floor-to-ceiling glass windows in 245 guestrooms and suites frame panoramic views of the South Florida city skylines, while a minimalistic modern design complemented by personalized touches creates a calming and comfortable setting to recharge.

Bringing a blend of international and local influences to the table and bar, Chef Richard Sandoval presents his signature concepts - TORO Latin style Pan-Latin restaurant, and La Biblioteca, a tequila library and lounge.

It all starts within the ideal setting to stimulate the exchange of new ideas and create the framework for innovative experiences. With more than 18,000 square feet of meeting and event space, including two ballrooms with nine breakout rooms with in inspiring multiple configurations, you'll discover exciting opportunities to expand new ideas, gather, wed and meet.