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Hotel Assistant General Manager

posted September 3, 2019

Fairfield Inn & Suites Helen
Helen, GA
794639 l

About This Job

We are looking for a positive, energetic, self-motivated and service oriented individual to join our team. Our ideal Assistant General Manager will have two years previous hands-on Sales Director/Manager and/or AGM experience (with an emphasis on Sales) overseeing all daily business operations and achieving planned goals for revenue and profit while maintaining standards for guest satisfaction, employee engagement and quality assurance.

Job Description:

  • Oversee all property positions in absence of the General Manager
  • Assists the General Manager in directing and overseeing all operational activities as needed but primarily focusing on sales in the hotel to maximize revenue and deliver a positive experience and exceptional customer service for the guests.
  • Ensure that departments achieve or exceed guest's service expectations.
  • Assist with staff training and development.
  • Possess and utilize excellent time management, communication and interpersonal skills.
  • Perform other duties as required.

  • Knowledge, Skills And Abilities
  • Ability to deal with management, associates, guests, and general public in a courteous, tactful and patient manner.
  • Excellent verbal and written communication skills and time management skills.
  • Understand PMS and daily selling strategies. Fosse experience a plus.
  • Ability to work as a team player with all levels of hotel staff.
  • Excellent guest relation skills.
  • Strong interpersonal skills and sales skills needed to cultivate customer relations and work with associates of various levels and backgrounds.

About This Employer

Fairfield Inn & Suites Helen

8035 South Main Street
Helen, GA 30545

(706) 892-1225

77 Room Hotel

Our Hotel

At Fairfield Inn & Suites by Marriott Helen, you can count on friendly service, a clean, comfortable room/suite, great features and amenities, all a very reasonable rate. We are always ready to welcome you with amenities like thoughtfully designed guest rooms and suites that allow you to work and relax, free Wi-Fi throughout the hotel to stay connected during your stay, and fitness facilities that include a pool and exercise room. You'll find it easy to settle into our vibrant lobby, with spaces to gather, relax and work. Jump-start your day with our free breakfast, now with more choices like scrambled eggs, omelets, sausage and oatmeal, plus favorites including fresh fruit and yogurt. At the Fairfield Inn & Suites Helen, our guests are our #1 priority.