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Food & Beverage Host Part-Time

posted October 4, 2019

San Antonio Marriott Northwest
San Antonio, TX
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Do not forget to show hospitality to strangers, for by so doing some people have shown hospitality to angels without knowing it.
801135 l

About This Job

Job overview

The Host person is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions


The ideal candidate will: 

  •  Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must be able to multi task.
  •  Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
  •  Must routinely meet deadlines.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.

 DUTIES & FUNCTIONS

Essential: 

Approach all encounters with guests and employees in a friendly, service oriented manner. 

Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.

Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working (per brand standards).

Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.

Maintain a friendly and warm demeanor at all times. 

Comply with certification requirements as required for position to include Food Handlers , Alcohol Awareness, Safety, etc


Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and other employees.

Greet and seat guests at appropriate tables in a timely manner.

Be attentive of guests’ needs assist in providing a pleasant dining experience.

  • Assist cashier in collection of money or credit cards from guests and servers as needed.
  • Know how to prepare cashier report at the end of the shift.
  • Pay out servers’ and service attendants’ tips if appropriate.
  • Know how to properly take reservations for outlets.
  • Ensure quality control of menus with regard to cleanliness and appearance.
  • Perform opening and closing duties according to established side work checklist.
  • Ability to answer the telephone according to standards.
  • Have a complete knowledge of standards of service for receiving a room service order.
  • Have a thorough knowledge of menus and current specials in all applicable departments.

Marginal: 

• Assist servers and cashiers in the servicing of guests as needed.

• Know and understand the state liquor laws.

• Perform other duties as requested by management.

• Attend meetings/training as required by management.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K retirement plan
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance
  • Vacation PTO & Holiday/Sick PTO
  • Employee Assistance Program

 *Specific plans for specific positions

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About This Employer

San Antonio Marriott Northwest

3233 NW Loop 410
San Antonio, TX 78213

(210) 377-3900

296 Room Hotel

www.marriott.com

Our Hotel

Newly renovated hotel with a free shuttle service to the nearby San Antonio International Airport (SAT) and free hotel parking, there is no better choice than the San Antonio Marriott Northwest for a visitor's stay in San Antonio, TX. Our high-class guest rooms include plush pillow-top mattresses, pull-out sofa bed, HDTV with premium channels, elegant bathrooms, and high-speed WiFi. Guests can relax after a long day in our outdoor pool complete with sundeck or take advantage of our fitness center. 

Anyone can make their meeting, wedding or Quinceanera an unforgettable experience in one of our 9 event venues with space for up to 675 guests! 

We are happy to offer a meal and cocktail at our hotel restaurant and lounge or for our guests to dine privately with our superb room service. 

Our hotel near San Antonio Airport is just 15 minutes from the San Antonio Zoo, University of Texas San Antonio, and Six Flags Fiesta Texas. Other nearby attractions include The Alamo, San Antonio River Walk, San Antonio College, Sea World and of course downtown San Antonio.