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Front Desk Agent - Part Time Part-Time

posted October 3, 2019

Hampton Inn Chicago-Midway Airport
Bedford Park, IL
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About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Hampton Inn Chicago-Midway Airport

6540 South Cicero Avenue
Bedford Park, IL 60638

(708) 496-1900

170 Room Hotel

hamptoninn3.hilton.com

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At A Glance

Travelers can expect friendly service at our Hampton Inn Chicago-Midway Airport hotel, located off Interstates 94 and 55 in Bedford Park, Illinois, only two blocks from Midway International Airport. Find McCormick Place and companies such as General Electric, Cintas, and WR Grace within eight miles.

Visitors can spend leisure time watching the horses at Hawthorne Race Track, a soccer game at Toyota Park, or a basketball or hockey game at United Center. They can shop at Ford City Mall, only two miles away, or venture to downtown Chicago’s Magnificent Mile about ten miles away. 

Being at a hotel near Midway Airport, guests will appreciate the Midway Airport Flight Tracker screen and data-equipped community tables. They can start their day with Hampton’s free hot breakfast in our modern dining area. For guests in a rush, grab a free Hampton On the Run® Breakfast Bag, available Monday through Friday, for a healthy meal to go. Guests can refresh in one of our 170 guest rooms that feature a clean and fresh Hampton bed® and 27-inch flat-screen TV with a premium movie channel.