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Host/Hostess

posted December 2, 2019

Homewood Suites by Hilton Toledo-Maumee
Maumee, OH
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726973 l

About This Job

Job Description

JOB SUMMARY

The Host-Hostess is responsible for coordinating the serving of breakfast and maintains cleanliness and inventory of breakfast area.

JOB DUTIES & RESPONSIBILITIES

• Sets up breakfast at scheduled time.

• Ensures breakfast items are stocked and available to guests during breakfast hours according to company standards.

• Maintains cleanliness of breakfast area and kitchen during and after breakfast hours.

• Greets guests and accommodates special requests as needed.

• Ensures countertops and machines are clean and tidy at all times.

• Inventory breakfast items regularly; orders or purchases items as necessary and provides all receipts to General Manager.

• Assists in maintaining cleanliness of public areas.

• Other duties as assigned.

Requirements

EDUCATION, EXPERIENCE, LICENSURE & CERTIFICATION

• A minimum of one month of related experience; or equivalent combination of training and experience.

KNOWLEDGE, SKILLS, & ABILITIES

• Requires the ability to read, write, and speak the English language.

• Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics.

• Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.

• Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.

• Knowledge of, and ability to, appropriately interpret and follow policies and procedures.

• Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

• Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written.

• Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.

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About This Employer

Homewood Suites by Hilton Toledo-Maumee

1410 Arrowhead Road
Maumee, OH 43537

(419) 897-0980

78 Room Extended Stay

homewoodsuites3.hilton.com

At A Glance

Our Toledo all-suite hotel is easily accessible from I-75, I-475, US23, and the Ohio Turnpike. Toledo Express Airport is only 15 minutes away. Located in Maumee, the hotel is close to many things to do in Maumee and Toledo Ohio such as Toledo Zoo and the Huntington Center. The Maumee-Toledo corridor has over 30 restaurants, theaters and shopping malls, keeping travelers entertained during their stay.

Guests can stay a while in your Maumee Ohio hotel room, enjoying all the comforts of home in a suite with plenty of space and amenities for work, rest and play. Each suite has separate living and sleeping areas and a full kitchen allowing guests to prepare their own meals. 

We provide complimentary full hot breakfast each morning. On Monday through Thursday, we invite our guests to unwind at our complimentary evening social.

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 60,000 Associates and a diverse portfolio of more than 1,400 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.