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Host/Hostess

posted October 3, 2019

Hampton Inn Zanesville
Zanesville, OH
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628493 l

About This Job

Job Description

JOB SUMMARY

The Host-Hostess is responsible for coordinating the serving of breakfast and maintains cleanliness and inventory of breakfast area.

JOB DUTIES & RESPONSIBILITIES

• Sets up breakfast at scheduled time.

• Ensures breakfast items are stocked and available to guests during breakfast hours according to company standards.

• Maintains cleanliness of breakfast area and kitchen during and after breakfast hours.

• Greets guests and accommodates special requests as needed.

• Ensures countertops and machines are clean and tidy at all times.

• Inventory breakfast items regularly; orders or purchases items as necessary and provides all receipts to General Manager.

• Assists in maintaining cleanliness of public areas.

• Other duties as assigned.

Requirements

EDUCATION, EXPERIENCE, LICENSURE & CERTIFICATION

• A minimum of one month of related experience; or equivalent combination of training and experience.

KNOWLEDGE, SKILLS, & ABILITIES

• Requires the ability to read, write, and speak the English language.

• Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics.

• Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.

• Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.

• Knowledge of, and ability to, appropriately interpret and follow policies and procedures.

• Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

• Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written.

• Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.

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About This Employer

Hampton Inn Zanesville

1009 Spring Street
Zanesville, OH 43701

(740) 453-6511

64 Room Hotel

hamptoninn3.hilton.com

At A Glance

When Amelia Earhart, the famous aviator, described Zanesville as ‘the most recognizable town in the country,’ she was referring to the famous Y Bridge, located just minutes from our Hampton Inn Zanesville Ohio hotel. The Y Bridge forms a unique Y- shape and is situated where the Licking and Muskingum Rivers meet. Travelers can discover our distinct and historic downtown or enjoy a sunset cruise up the river in the Lorena Sternwheeler, moored just a short walk from our convenient Zanesville hotel.

Guests will enjoy comfort and convenience at our Hampton Inn hotel in Zanesville. They can check their email or print boarding passes in our free business center or refresh with a few laps in our indoor pool. We hope our guests make themselves at home in a comfy guest room and watch their favorite TV show, or stay connected with free high-speed internet access. 

  • Located just minutes from the Y Bridge and within 5 miles of each Industrial Park
  • 64 Zanesville, Ohio hotel rooms including suites and accessible rooms
  • 100% Hampton guarantee
  • Heated indoor pool
  • Business center

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 30,000 Associates and a diverse portfolio of more than 800 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.