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Front Office Supervisor

posted October 14, 2019

Miraval Austin
Austin, TX
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648542 l

About This Job

Description

Miraval Austin is seeking a Front Office Supervisor to join our team. The Supervisor will assist the Front Office Manager in running the day to day activities of the Guest Relations, PBX, Transportation, Night Audit and Bell Staff. This position will help lead the front office operations to deliver a seamless and memorable service experience for every guest, from pre-arrival to departure. By embracing and modeling Miraval’s values, he or she will work to ensure the complete handling of guest needs and the professional and timely resolution of guest issues. Supervisors will help monitor employees; ensure that responsibilities are met and assignment are carried out in accordance with our high standards; and will help motivate, train, and develop assigned staff.

As part of the Hyatt and Miraval family, we offer a complete benefits package including:

  • Unlimited Vacation time for full-time colleagues. Paid time off for part-time colleagues.
  • Health, Dental, Vision, and Life Insurance for full-time colleagues.
  • Free parking and colleague meal.
  • Complementary and discount Hyatt nights.
  • Use of facilities, ability to participate in classes, and discounts on Spa services.
  • 401(k) and ESPP.

Miraval associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Qualifications

  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
  • 2 years or more of progressive hotel Rooms Management experience preferred
  • Service oriented style with professional presentations skills
  • Hotel/Hospitality degree or applicable experience an asset
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
  • Clear concise written and verbal communication skills
  • Must be proficient in Microsoft Word and Excel
  • Must have excellent organizational, interpersonal and administrative skills


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About This Employer

Miraval Austin

13500 Farm to Market Road 2769
Austin, TX 78726

(512) 258-7243

120 Room Resort

www.miraval-austin.com

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Our Resort

Surrounded by protected lands full of ancient live oaks and hills and free of any outside distractions, you can now embrace the Miraval spirit outside of its flagship Tucson location. 

Where 220 acres offer an imaginative array of Miraval's signature luxurious spa services, outdoor activities, equine and culinary experiences as well as new programming that incorporates Austin's culture and attributes.