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Night Auditor

posted October 3, 2019

Homewood Suites by Hilton Houston-Willowbrook Mall
Houston, TX
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632072 l

About This Job

Job Description

JOB SUMMARY

The Night Auditor is responsible for computing, recording, and verifying numerical data for use in maintaining accounting records.

JOB DUTIES & RESPONSIBILITIES

• Keeps accurate accounts of cash, checks, and credit transactions.

• Handles confidential information, including guest records, with a high degree of integrity.

• Makes daily deposits (as applicable).

• Verifies room charges and rates; verifies register has appropriate starting cash.

• Manages daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report.

• Submits reports to corporate office as appropriate.

• Performs duties of a Guest Service Agent.

• Performs and documents security walks on a regular basis.

• Implements proper procedures in emergency situations.

• Assists in setting up breakfast area as directed; replenishes breakfast items as needed.

• May be required to make management decisions in manager’s absence.

• Completes laundry as directed.

• Other duties as assigned.

Requirements

EDUCATION, EXPERIENCE, LICENSURE & CERTIFICATION

• Minimum of one to three months related experience and or training; or equivalent combination of training and experience.

KNOWLEDGE, SKILLS, & ABILITIES

• Requires the ability to read, write, and speak the English language.

• Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics.

• Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.

• Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.

• Ability to multi-task; strong organizational skills.

• Strong attention to detail.

• Knowledge of, and ability to, appropriately interpret and follow policies and procedures.

• Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

• Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written.

• Skill in the use of personal computers and related software applications.

• Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.

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About This Employer

Homewood Suites by Hilton Houston-Willowbrook Mall

7655 West FM 1960
Houston, TX 77070

(281) 955-5200

72 Room Extended Stay

homewoodsuites3.hilton.com

At A Glance

The Homewood Suites by Hilton® Houston-Willowbrook Mall is an all-suite, award-winning hotel in the heart of Northwest Houston, Texas. Our extended stay hotel is conveniently located next to Willowbrook Mall, and is within walking distance of entertainment, shops and restaurants.

Visitors can stay in any one of our accessible, one- or two-bedroom suites and enjoy separate living and sleeping areas, a fully equipped kitchen, complimentary WiFi, and 37-inch flat-screen televisions with premium cable channels.

Our rooms offer a fully equipped kitchen for guests to cook a meal, or they join us each morning for a complimentary hot full breakfast. We also provide an evening social, available Monday through Thursday. We'll even do our guests' grocery shopping, if needed.

We invite guests to work out in our fitness room or take a refreshing swim in our indoor pool and spa. 

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 30,000 Associates and a diverse portfolio of more than 800 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.