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Host/Hostess

posted October 3, 2019

Fairfield Inn & Suites by Marriott Galesburg
Galesburg, IL
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726366 l

About This Job

Job Description

JOB SUMMARY

The Host-Hostess is responsible for coordinating the serving of breakfast and maintains cleanliness and inventory of breakfast area.

JOB DUTIES & RESPONSIBILITIES

• Sets up breakfast at scheduled time.

• Ensures breakfast items are stocked and available to guests during breakfast hours according to company standards.

• Maintains cleanliness of breakfast area and kitchen during and after breakfast hours.

• Greets guests and accommodates special requests as needed.

• Ensures countertops and machines are clean and tidy at all times.

• Inventory breakfast items regularly; orders or purchases items as necessary and provides all receipts to General Manager.

• Assists in maintaining cleanliness of public areas.

• Other duties as assigned.

Requirements

EDUCATION, EXPERIENCE, LICENSURE & CERTIFICATION

• A minimum of one month of related experience; or equivalent combination of training and experience.

KNOWLEDGE, SKILLS, & ABILITIES

• Requires the ability to read, write, and speak the English language.

• Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics.

• Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.

• Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.

• Knowledge of, and ability to, appropriately interpret and follow policies and procedures.

• Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

• Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written.

• Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.

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About This Employer

Fairfield Inn & Suites by Marriott Galesburg

901 West Carl Sandburg Drive
Galesburg, IL 61401

(309) 344-1911

54 Room Hotel

www.marriott.com

Our Hotel

The Fairfield Inn & Suites Galesburg is located across the street from Sandburg Mall, and just a short drive from both Carl Sandburg College and Knox College. This hotel by Marriott has modern amenities which allow travelers to work and relax, including free WiFi, free breakfast featuring a variety of selections, a 24-hour fitness facility, and a heated indoor pool with hot tub. Whether guests are staying for business or leisure, they can stay at ease with area attractions like the Galesburg Railroad Museum, Orpheum Theatre, and Discover Depot just minutes away. Nearby businesses include BNSF Railroad, Blick Art Materials, OSF St. Mary Medical Center and Cottage Hospital. The Galesburg, IL Amtrak Station is just minutes away, and the Quad City Airport and Peoria Airport are both a reasonable commute from Galesburg. At the Fairfield Inn & Suites Galesburg, our guests are our #1 priority. 

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 30,000 Associates and a diverse portfolio of more than 800 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.