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Assistant Executive Housekeeper

posted October 3, 2019

Hampton Inn Denver-Northwest/Westminster
Westminster, CO
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623769 l

About This Job

Job Description

JOB SUMMARY

The Assistant Executive Housekeeper is responsible for assisting the Executive Housekeeper in ensuring clean, orderly, and attractive conditions of guest rooms and common areas of the hotel.

JOB DUTIES & RESPONSIBILITIES

• Supervises or assists Executive Housekeeper in directing the work activities of housekeeping staff.

• Supervises housekeeping staff consisting of 1-10 employees.

• Provides training (including safety training) to all housekeeping personnel as directed by management.

• Ensures adherence to company quality standards by inspecting rooms, including deep cleans.

• Distributes keys and work assignments to staff.

• Addresses guest complaints regarding housekeeping services or equipment.

• Completes inventory of supplies and equipment as directed.

• Assists Executive Housekeeper in the selection of Housekeeping personnel.

• Reports any maintenance repairs to maintenance staff; records repair information in maintenance log.

• Completes follow-up on vacant or occupied rooms.

• Assumes functions of Housekeeper as necessary.

• All other duties as assigned.

Requirements

EDUCATION, EXPERIENCE, LICENSURE & CERTIFICATION

• A minimum of three months related experience or training; or equivalent combination of training and experience.

KNOWLEDGE, SKILLS, & ABILITIES

• Requires the ability to read, write, and speak the English language.

• Ability to appropriately assign/delegate work to others in the accomplishment of goals. Provides coaching, advice, and assistance as required; helps subordinates overcome obstacles and deal with problems. Appropriately assesses contributions and performance of employees; provides appropriate recognition, and deals with problems as they arise. Instills in others a sense of pride in the job at hand.

• Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics.

• Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.

• Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.

• Knowledge of and ability to appropriately interpret and follow policies and procedures.

• Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

• Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written.

• Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.

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About This Employer

Hampton Inn Denver-Northwest/Westminster

5030 West 88th Place
Westminster, CO 80030

(303) 427-0700

106 Room Hotel

hamptoninn3.hilton.com

At A Glance

We are located off of Highway 36 and only 30 miles away from the Denver International Airport. Travelers enjoy being close to outdoor recreation, sporting events and cultural attractions. 

Guests will feel at home in a guest room or accessible room with thoughtful amenities for work and relaxation. They can get to work at the desk with free WiFi or work as they watch the 32-inch TV with the handy lap desk. Our guests can wake up each morning to Hampton’s free hot breakfast. For those in a rush, they can grab one of our free Hampton On the Run® Breakfast Bags, available M-Friday, for a quick, healthy meal to go. 

  • Located just off Highway 36, with easy access to  things to do in Denver and Boulder
  • 106 guest and accessible rooms featuring high speed internet and a long list amenities
  • Stunning mountain-facing property with breathtaking views and hours of serenity
  • Indoor pool and whirlpool
  • Free, fresh and piping hot coffee in the lobby 24-hours a day

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 30,000 Associates and a diverse portfolio of more than 800 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.