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Senior Catering Sales Manager

posted November 2, 2019

Le Méridien Atlanta Perimeter
Atlanta, GA
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667049 l

About This Job

  • Responsible for learning the hotel brand and strategy
  • Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
  • Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
  • Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events
  • Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel
  • Negotiates food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals
  • Achieve all predetermined sales goals for revenue and sales activity
  • Negotiate contracts according to company standards
  • Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented
  • Accurately record all bookings or lost business for hotel
  • Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures
  • Provide prompt and accurate responses to all client requests for proposals and information
  • Consistently meet or exceed sales goals including predetermined revenue and sales activity
  • Assist the client in menu planning, coordinate food, beverage, table arrangements, and decorations ensuring clients details are executed
  • Monitors local competitors and compares their operation with his/her operation
  • Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented and maintain existing accounts with active trace/follow up system
  • Completes daily/weekly/monthly reports as directed by the DOS/GM
  • Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process
  • Provide prompt and accurate responses to all client requests for proposals and information
  • Work client-related special events
  • Abides by Prime Time Selling hours
  • Participates in MOD program as required
  • Other duties as assigned

DESIRED EDUCATION AND EXPERIENCE:

  • Minimum of High School education, post-high school education preferred
  • Minimum of 3 years in hotel or conference Catering/Sales

KNOWLEDGE, SKILLS AND ABILITIES:

  • Ability to communicate effectively verbally and in writing
  • Excellent listening and problem-solving skills
  • Ability to exceed expectations of guests and team members
  • Negotiating Skills
  • Strong computer skills
  • Must have flexible work hours that may include evenings, weekends, and holidays

JOB COMPETENCIES:

  • Drive for Results
  • Business Acumen
  • Hiring and Staffing
  • Developing Direct Reports and Others
  • Decision Quality
  • Customer Focus
  • Informing
  • Sales Focus
  • Integrity/Trust
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About This Employer

Le Méridien Atlanta Perimeter

111 Perimeter Center West
Atlanta, GA 30346

(770) 396-6800

275 Room Hotel

www.marriott.com

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Our Hotel

Adjacent to Perimeter Mall, Le Méridien Atlanta Perimeter is set in the heart of Dunwoody, minutes from downtown Atlanta via car or MARTA. The surrounding area is a contemporary juxtaposition of business, shopping, dining, sports, and entertainment. The spacious, well-lit foyer exemplifies the stylish clean lines throughout the hotel. The gym and pool help guests unwind, world-class cuisine is served at our inviting restaurant, and our event space accommodates transformative experiences. Our 275 over-sized guest rooms and suites feature bold blue and white décor with natural wood accents. All offer wireless High Speed Internet Access to keep you connected to home and the office, and some have two king-size beds for your convenience.