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Safety & Security Manager

posted October 9, 2019

DoubleTree by Hilton Hotel Philadelphia Center City
Philadelphia, PA
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648204 l

About This Job

Description

A Security Manager directs security personal to deliver a safe Guest and Member experience while coordinating with government and law enforcement and ensuring compliance with local safety legislation and emergency procedures.



What will I be doing?

As a Security Manager, you are responsible for directing and coordinating the activities of security personnel, coordinating with government and law enforcement agencies, and organising patrolling of the property to deliver a safe Guest and Member experience. A Security Manager will also be required to liaise with the Hilton Safety/Security director on important matters and ensure that hotel is in compliance with all local safety regulations and emergency procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Maintain good communication and work relationships in all areas of the hotel
  • Coordinate with government and law enforcement agencies as necessary
  • Coordinate additional personnel for Conference and Banqueting functions
  • Organise patrolling of all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms
  • Assist the hotel in complying with Local Fire Safety Legislation
  • Assist the hotel with Local Safety Legislation being specifically responsible for compliance of the security department
  • Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security
  • Inquire as necessary into and report upon any thefts within the hotel using your discretion in connection with any of these matters that you deem should be reported to the police
  • Liaise with the Hilton Safety/Security director on the implementation of Company Policies, guides, and matters of mutual interest
  • Direct and coordinate the activities of all security personnel, engage in the implementation of safety and security procedures for the department, and provide assistance and advice to other departments in relation to security
  • Prepare incident reports
  • Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities
  • Plan, deliver and facilitate regular staff awareness training
  • Be fully conversant of company terrorist procedures and convey to staff
  • Be fully conversant with hotel Fire and Emergency procedures
  • Responsible for management of key control within all departments

Requirements

What are we looking for?

A Security Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Organised and systematic approach to problem solving
  • Security industry experience in managerial capacity
  • Ability to listen and respond to demanding guest needs
  • Excellent leadership, interpersonal and communication skills
  • Accountable and resilient
  • Committed to delivering high levels of customer service
  • Ability to work under pressure
  • Flexibility to respond to a range of different work situations
  • Good grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous experience in same or similar role
  • First Aid
  • Fire fighting qualification
  • IT proficiency
  • Fire combat training


What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!








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About This Employer

DoubleTree by Hilton Hotel Philadelphia Center City

237 South Broad Street
Avenue of the Arts
Philadelphia, PA 19107-5686

(215) 893-1600

432 Room Hotel

doubletree3.hilton.com

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At A Glance

Expect a warm welcome and outstanding service at the DoubleTree by Hilton Hotel Philadelphia Center City, a top choice in Philadelphia hotels. Located on the Avenue of the Arts and nine miles from Philadelphia International Airport, our comfortable hotel provides views of the Delaware River and downtown Philadelphia. Stay at this hotel and be near attractions such as the Pennsylvania Convention Center, City Hall and the Liberty Bell. The business district, home to CIGNA and Sunoco, is just blocks away.

Be impressed by the stunning four-story glass atrium. The staff at our contemporary hotel in Philadelphia,  Pennsylvania,  offers a signature, warm DoubleTree chocolate chip cookie on arrival. Hold conventions and weddings in 27,000 sq. ft. of flexible function space, including two elegant ballrooms. This Philadelphia, PA, hotel boasts the progressive IACC-certified 4,200 sq. ft. Assembly on Five full-service meeting center. Plan an event in seven conference rooms, breakout space and an outdoor patio and take advantage of the business center,  internet access and a dedicated events team.

Experience the best of Philadelphia hotels in a spacious DoubleTree guest room with high-speed internet access. Two-room suites offer twice the space of standard guest rooms and Executive Floor rooms include complimentary continental breakfast and evening hors d'oeuvres. Unwind in the complimentary fitness center, rooftop atrium pool and sundeck.