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Children's Ski School Manager Full-Time Seasonal

posted November 3, 2019

Winter Park Resort
Winter Park, CO
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About This Job

WINTER PARK RESORT OVERVIEW:

Opened in January of 1940, Winter Park Resort is the oldest continuously operating resort in the U.S., and located just 67 miles NW of Denver, is the closest major ski resort to the City. Winter Park’s traditions are deeply rooted in railroad, logging, and the early exploration of Grand County and the local Fraser Valley. Our mission is to “create the best memories, again and again,” for our guests, our employees, our community, and our strategic partners. 

Headquartered in Denver, Colorado, Alterra Mountain Company  is a community of 14 iconic year-round destinations, including the world’s largest heli-ski operation. The company owns and operates a range of recreation, hospitality, real-estate development, food and beverage and retail businesses. Headquartered in Denver, Colorado with destinations across the continent, we are rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company’s family of diverse playgrounds spans five U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Squaw Valley Alpine Meadows, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Deer Valley in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. We honor each destination’s unique character and authenticity and celebrate the legendary adventures and enduring memories they bring to everyone.

POSITION SUMMARY:

The Children’s Manager will follow all Winter Park policies and procedures, all applicable laws (federal, state, and local), and all health and sanitation codes.

ESSENTIAL DUTIES:
  • Under direction  Director Ski and Ride School, manages all ski and ride programs (Daily, class, multi-week, special programs).
  • In coordination with the SRS Training, manages, conducts, and assists in the professional development of the staff.
  • On a daily basis selects, trains, and coaches the supervisors and staff.
  • Works with the Director Ski and Ride School, SRS Administrator, SRS Guest Services Supervisor, SRS Training Supervisor, and staff to create, refine, and grow the Ski and Ride School programs and products.
  • Under direction of Director Ski and Ride School designs, implements, and manages procedures and standards.  (Delegated to supervisors)
  • Through frequent communication within the industry, maintains an on-going awareness of new ideas, innovative successful programs and emerging challenges within our industry. Facilitates operational changes as needed.
  • Administers Winter Park Resort and Ski and Ride School policies and procedures daily.  Ensure high level of professionalism at all times with staff, supervisors and self.
  • Be forward thinking and a problem solver; solicit regular feedback from guest, staff, supervisors and resort personnel.  Involve staff and supervisors in decision-making.  Delegate appropriately, empower staff and supervisors.
  • Actively participate as a Ski and Ride School management team member, provide input regularly to teammates, staff and director.
  • Coordinates and cooperates effectively with all WPR departments.
  • Establishes personal and professional goals and objectives and assists supervisors and staff with that process.  Communicate daily/weekly to encourage achievement of goals.
  • Monitors service quality on a daily basis.
  • Coordinates activities with other Ski and Ride School supervisors.
  • Manages the Ski and Ride School related accident risk and is proactive in working with the Ski and Ride School Training Supervisor in minimizing accident potential for guests and staff.
  • Handles problems or complaints resulting from the daily operation of the Ski and Ride School. (Manager and Supervisor)
  • Participates in the gathering of information and production of management reports as instructed by the Director Ski and Ride School.
  • Cooperates with and assist the sales and marketing efforts of the SRS Guest Services Supervisor.
  • Conducts or attends regular meetings as needed and required.
  • Promotes teamwork, safety, and health.
  • Performs other duties as may be assigned by the Director or Assistant Director of the Ski and Snowboard School.
  • Creates, develops, and maintains a sales growth work environment, resulting in incremental and exponential increases in lesson participation each season. 
  • Implements new and progressive programs to ease in kids learning to ski and ride. 
  • Through a hands-on role modeling approach, provides experience in leadership and management that emphasizes staff and departmental growth, high- quality programs, professionalism, fun and enthusiasm.

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

EDUCATION & EXPERIENCE REQUIREMENTS:

Education:

  • High School diploma or equivalent (GED)
  • Bachelor's Degree
  • Level 3 PSIA/AASI certification

Experience:

  • Childhood education experience
  • 5 seasons as a full time instructor.
  • Minimum two years experience as a ski/snowboard school supervisor.
  • Computer and scheduling experience
  • Budget and finance/accounting experience
  • Business experience, customer service, sales and marketing

Qualifications and Skills:

This position may be required to work evenings, weekends and holidays.

Office Environment:

  • Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis.
  • Manual dexterity to operate a computer and other common office equipment on a constant basis.
  • Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.
  • Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis.
  • Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Mountain Environment:

  • The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc...
  • The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common.
  • Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment.
  • Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude.  Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
  • Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily - reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

OTHER DUTIES AS ASSIGNED:

This position description is an overview of the scope of responsibilities for the role described above.  With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business.

AN EQUAL OPPORTUNITY EMPLOYER:

Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment.

We do not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, gender identity, veteran status, or any other status protected by state or local law.

Winter Park Resort will make reasonable accommodation for qualified individuals with known disabilities unless doing so would result in an undue hardship to Winter Park Resort. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

This job description in no way states or implies that these are the only duties to be performed in this position. I understand that this document does not create an employment contract, implied or otherwise, other than an “at will” relationship. 

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About This Employer

Winter Park Resort

85 Parsenn Road
Winter Park, CO 80482

(970) 726-1564

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Winter Park is the closest major ski resort near Denver at just 67 miles away. Don’t be fooled by our convenient location, though… you’ll feel remotely tucked away in our high country corner of the Rockies. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures and an unparalleled and unfiltered Colorado experience.

With over 3,000 acres of skiable terrain, Winter Park Resort offers an unforgettable experience for any kind of adventurer, whether you’re just here to take in the views, or looking to really get your adrenaline pumping.

And don’t think that things slow down once the snow melts! The summer sun brings bike park rippers, scenic trail trekkers, and speedy alpine sliders for a whole new take on Winter Park adventure.

ONE WINTER PARK

We are a community of explorers and adrenaline junkies; sight seers and nature lovers; lifelong skiers and fly fishing fanatics; mountain bikers and peak hikers… The opportunities for mountain adventure are endless, but we all share one common appreciation for this vast and pristine area.

As a celebration of this mountain lifestyle, we have refreshed our partnership with the community as a whole to establish Winter Park as a prime Colorado destination, connecting people with nature and embracing our shared value of the outdoors.