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Restaurant Supervisor

posted October 9, 2019

DoubleTree by Hilton Hotel Philadelphia Center City
Philadelphia, PA
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648204 l

About This Job

Description

A Restaurant Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability.


What will I be doing?


As a Restaurant Supervisor, you would be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations
  • Monitor, observe and assist in evaluating team member performance
  • Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
  • Ensure compliance with health, safety, sanitation and alcohol awareness standards
  • Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
  • Assist in monitoring inventory and inventory control


Requirements

What are we looking for?


Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!





EOE/AA/Disabled/Veterans

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About This Employer

DoubleTree by Hilton Hotel Philadelphia Center City

237 South Broad Street
Avenue of the Arts
Philadelphia, PA 19107-5686

(215) 893-1600

432 Room Hotel

doubletree3.hilton.com

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At A Glance

Expect a warm welcome and outstanding service at the DoubleTree by Hilton Hotel Philadelphia Center City, a top choice in Philadelphia hotels. Located on the Avenue of the Arts and nine miles from Philadelphia International Airport, our comfortable hotel provides views of the Delaware River and downtown Philadelphia. Stay at this hotel and be near attractions such as the Pennsylvania Convention Center, City Hall and the Liberty Bell. The business district, home to CIGNA and Sunoco, is just blocks away.

Be impressed by the stunning four-story glass atrium. The staff at our contemporary hotel in Philadelphia,  Pennsylvania,  offers a signature, warm DoubleTree chocolate chip cookie on arrival. Hold conventions and weddings in 27,000 sq. ft. of flexible function space, including two elegant ballrooms. This Philadelphia, PA, hotel boasts the progressive IACC-certified 4,200 sq. ft. Assembly on Five full-service meeting center. Plan an event in seven conference rooms, breakout space and an outdoor patio and take advantage of the business center,  internet access and a dedicated events team.

Experience the best of Philadelphia hotels in a spacious DoubleTree guest room with high-speed internet access. Two-room suites offer twice the space of standard guest rooms and Executive Floor rooms include complimentary continental breakfast and evening hors d'oeuvres. Unwind in the complimentary fitness center, rooftop atrium pool and sundeck.