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Marketing Representative In-House (Japanese Speaking)

posted October 4, 2019

Hilton Grand Vacations Waikoloa - Sales & Marketing
Waikoloa, HI
523081 l

About This Job

Job Description

What will I be doing?

As a Marketing Representative In House (Japanese Speaking) you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:

  • Responsible for the promotion of booking eligible vacation ownership presentations, previews, and the sale of mini-vacation packages to on-site guests and visitors  
  • Generate leads and book qualified timeshare sales presentations for prospective International Hilton Grand Vacations Owners, Club Members, and other qualified customers at off-property locations 
  • Provide customer/concierge services by arranging island activities to all international guests projecting a professional company image
  • Assist in the implementation and tracking of current and future marketing programs, according to the standards of professionalism adhered to by Hilton Grand Vacations
  • Provide administrative support to in-house management in an effort to meet targeted goals by creating, updating, and analyzing reports to assist the team in increasing performance in different marketing areas

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

  • Minimum of 1 year of customer service experience required
  • Minimum of 6 months of proven success in a sales and/or marketing role within the timeshare industry

  • Professional verbal, interpersonal, guest relations and etiquette skills to be displayed in person, in written form, and on the telephone
  • Ability to multi-task and balance priorities in a fast-paced environment
  • Knowledge of the Big Island with ability to explain activities, restaurants, and destinations throughout the island
  • Computer proficiency with the ability to learn and efficiently operate multiple customer service software applications
  • Ability to work a flexible schedule including weekends, nights, and holidays 
  • Fluency in English (speak, read, write)
  • Must speak, read, and write the Japanese language fluently.
  • High School diploma or equivalent

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Minimum of 2 years of proven experience in selling and booking tours, activities, or concierge services

  • Minimum of 6 months of relevant timeshare industry experience
  • Proficient in all Microsoft office applications and the ability to quickly learn software applications

About This Employer

Hilton Grand Vacations Waikoloa - Sales & Marketing

68-1845 Waikoloa Road #117
Waikoloa, HI 96738

One Part Excitement, Two Parts Opportunity

Go further than you ever imagined with the leader in vacation ownership. Hilton Grand Vacations offers endless career opportunities in the most sought-after vacation destinations around the world. We work in spectacular resort locations, enjoy distinctive benefits, and collaborate with Team Members who share a commitment to the HILTON values. If you are ready to be your best self while making unforgettable memories for our Club Member families, join our more than 6,500 Team Members today. Your journey awaits.