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Front Desk Agent - Part Time Part-Time

posted October 5, 2019

Courtyard Chicago Midway Airport
Bedford Park, IL
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793656 l

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Courtyard Chicago Midway Airport

6610 South Cicero Avenue
Bedford Park, IL 60638

(708) 563-0200

174 Room Hotel

www.marriott.com

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Our Hotel

Top-rated among Midway Airport Chicago hotels, our Courtyard Chicago Midway is located in the Midway Hotel Center campus. We’re just two blocks from the terminal and offer onsite parking and a free 24-hour airport shuttle. With easy access to the Orange Line CTA train, you're just a ride away from downtown Chicago, Soldier Field, Navy Pier, and Millennium Park. Our WiFi-enabled lobby encourages productivity with persona media pods, interactive GoBoard and boarding pass printing station. The onsite Bistro serves healthy breakfast options and Starbucks beverages plus an evening cocktail and beer/wine menu. Guests also love the TGI Friday’s right next door. Our Midway Airport hotel offers over 2,400 sq. ft. of event space and our experienced staff will customize menus to fit all planners' needs.