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Barista / Server

posted October 19, 2019

Graduate Columbia
Columbia, SC
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About This Job

Graduate Hotels Management is seeking a Barista to join Inn at USC, soon to be Graduate Hotels®, Graduate Columbia. Graduate Hotels is a hotel collection targeting university-anchored markets across the country that celebrates each town's unique local culture and history.

POSITION RESPONSIBILITIES:

  • Welcomes customers by determining their coffee interests and needs.
  • Educates customers by presenting and explaining the coffee drink menu; answering questions.
  • Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
  • Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, expresso lungo, caffe latte, and cappuccino.
  • Generates revenues by attracting new customers; defining new and expanded services and products.
  • Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
  • Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
  • Maintains safe and healthy work environment by following organization standards and sanitation regulations.
  • Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
  • Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks.
  • Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

EDUCATION AND EXPERIENCE:

  • Minimum of High School education, post-high school education preferred
  • Minimum of 2 years in hotel customer service role or sales experience preferred

KNOWLEDGE, SKILLS AND ABILITIES:

  • Outgoing personality
  • Maintains a professional image at all times through appearance and dress
  • Ability to work collaboratively with hotel service team in providing exceptional customer service
  • Clear, concise written and verbal communication skill
  • Demonstrate ability to achieve sales goals
  • Proactive sales approach; assertive and fast paced, driven to succeed
  • Excellent time management skills
  • Must have flexible work hours that may include evenings, weekends, and holidays

JOB COMPETENCIES:

  • Approachability
  • Coachable
  • Customer Focus
  • Interpersonal Savvy
  • Problem Solving
  • Functional/Technical Skills
  • Integrity/Trust

About Us:

Graduate Hotels Management is a Division of Schulte Hospitality Group that currently manages the Graduate Hotels® portfolio. Graduate Hotels is a hand-crafted collection of hotels that reside in dynamic university-anchored towns across the country. Each hotel pays homage to the heritage of its unique town through cultural nods to the local community. Launched in 2014, there are currently 15 open and operating hotels across the U.S. and an additional 13 hotels under development slated to open by the end of 2020. Graduate Hotels is owned by Adventurous Journeys (AJ) Capital Partners, a Chicago-based vertically-integrated real estate developer, owner and operator. For more information on Graduate Hotels, please visit graduatehotels.com.

*Graduate Hotels Management is an Equal Opportunity Employer.

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About This Employer

Graduate Columbia

1619 Pendleton Street
Columbia, SC 29201

(803) 779-7779

116 Room Hotel

www.graduatehotels.com

Managed by

Our Hotel

Prepare to be inspired. In our hotel, moments of surprise and discovery meet you around each corner and down every corridor. Malin + Goetz amenities, complimentary wi-fi and other little luxuries enhance your stay.

Just steps from University of South Carolina’s scenic grounds, Graduate Columbia mixes classic style and campus spirit. Feel right at home in our Southern retreat, located amidst all the hustle and bustle of downtown Columbia.

Located in the heart of downtown, our historic hotel is an ideal venue for your next celebration. With 3,000 square feet of flexible meeting and event space —both indoors and out — we offer a variety of distinct settings to host groups of up to 200 guests.