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Guest Service Representative

posted October 12, 2019

Hampton Inn Asheville-Tunnel Rd.
Asheville, NC
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About This Job

We are an award-winning hotel seeking a great fit for our Full Time Guest Service Representative position. Previous hotel experience is preferred but not required. Must have a clean driving record and a valid driver’s license to be considered for this position. This position requires a flexible schedule including weekends. Front desk shifts are 7am-3pm, 3pm-11pm and some mid-shifts. Shifts will vary depending on staffing needs.

We are looking for the best fit, so contact us if you can say yes to the following items:

-Constantly wears a smile – it is part of your uniform

-Sociable person – doesn’t know a stranger

-Enthusiastic- Hard working

-Passionate about serving others

-Strong ability to focus and multitask

-Quick learner

-Detail oriented

-Knowledgeable of the Asheville area

Front Desk tasks include but are not limited to:

-Taking exceptional care of our guests

-Driving the shuttle

-Assuring the safety and comfort of our guests

-Checking in and checking out guests

-Making and changing guest reservations

-Completing shift checklists

-Completing extra duties assigned by the General Manager or Assistant General Managers.

Our company provides Land's End uniforms at no cost to you. Discounts, Medical, Dental and vision insurance available after 60 days. After one year with the company, you will be eligible for one week of paid vacation time.

Job Type: Full-time

Compensation: 10.00 - 11.00

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About This Employer

Hampton Inn Asheville-Tunnel Rd.

204 Tunnel Road
Asheville, NC 28805

(828) 255-9220

120 Room Hotel

hamptoninn.hilton.com

At A Glance

Hampton Inn Asheville-Tunnel Rd. is located just minutes from historic downtown Asheville in the heart of the scenic Blue Ridge Mountains of North Carolina. Enjoy our complimentary area shuttle service to one of the city’s world-renowned restaurants or one of the numerous craft breweries.

The city has vibrant art culture on display throughout the city. We are located just 3 miles from the popular Biltmore Estate and Winery which offers annual spring and Christmas events. Conveniently purchase your Biltmore Estate tickets at the front desk. A short drive away is 'America’s Favorite Drive,' the Blue Ridge Parkway, which offers stunning views of Western North Carolina and one of the most beautiful fall seasons in the country.

Our hotel in Asheville offers exceptional guest service. Start your day off with our free, hot breakfast served daily. Our Perfect Mix Lobby, with soft seating and a community table, is the ideal space to meet with coworkers or enjoy a pizza with the family in the evening. Relax and unwind in our indoor pool and whirlpool spa, workout in our fitness center or lounge outside around the fire pit. Stay connected with complimentary WiFi throughout the hotel.