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Einstein Bros. Bagels Supervisor Full-Time Seasonal

posted October 9, 2019

Winter Park Resort
Winter Park, CO
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About This Job

Apply at Winterparkresort.com/employment

WINTER PARK RESORT OVERVIEW:

Opened in January of 1940, Winter Park Resort is the oldest continuously operating resort in the U.S., and located just 67 miles NW of Denver, is the closest major ski resort to the City. Winter Park’s traditions are deeply rooted in railroad, logging, and the early exploration of Grand County and the local Fraser Valley. Our mission is to “create the best memories, again and again,” for our guests, our employees, our community, and our strategic partners. 

Headquartered in Denver, Colorado, Alterra Mountain Company  is a community of 14 iconic year-round destinations, including the world’s largest heli-ski operation. The company owns and operates a range of recreation, hospitality, real-estate development, food and beverage and retail businesses. Headquartered in Denver, Colorado with destinations across the continent, we are rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company’s family of diverse playgrounds spans five U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Squaw Valley Alpine Meadows, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Deer Valley in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. We honor each destination’s unique character and authenticity and celebrate the legendary adventures and enduring memories they bring to everyone.

POSITION SUMMARY:

Einstein’s Shift Supervisors, along with the Moffat Market Manager are responsible for overall execution of the Einstein’s Bros. Bagels Cafe within the Moffat Market.  Shift Supervisors are responsible to: provide a strong management presence, ensure the team offers guests a hospitable and enjoyable atmosphere, serve food and beverage products efficiently. All of this is to be compliant to Einstein Noah Restaurant Group Inc. (ENRGI) and Winter Park Resort standards of excellence for quality, sanitation and consistency. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Bring energy and an upbeat attitude to work each day.  Actively create and maintain a fun and energetic culture with high employee morale.  Motivate and instruct others to achieve restaurant goals.
  • Connect with the guest by being friendly and approachable.  Understand and communicate the importance of meeting each guest’s expectations.  Address problems and prevent guest issues from becoming worse.
  • Consistently adhere to company policies and procedures.  Maintain quality standards and follow established guidelines.
  • Clearly communicate guidelines, standards and tasks to team members and monitor day-to-day operations to ensure adherence to policy and procedures.
  • Remain calm under pressure and set a good example to team members.  Adapt easily to new situations and keep a positive attitude.
  • Show initiative and take ownership for completing tasks. 
  • Understand all facets of the Einstein’s station positions and are able to perform all duties as needed.
  • Adhere to standards and model appropriate behavior, including, but not limited to, reporting to work on time and in full uniform.
  • Follow operational standards, including, but not limited to, product, catering & merchandising guidelines, portioning, rotation, presentation & temperature.
  • Responsible for assisting the Moffat Market Manager to carry out a cost-effective & quality operation.
  • Clearly communicate performance expectations to team members, supervising work and ensuring each employee is fully productive.
  • Ensure expectations are understood and set a good example for the team.   
  • Execute training of staff and following up as appropriate.
  • Opens and closes the business with little to no supervision, ensures all equipment is cleaned and reset for the next shift, products and supplies are restocked and staff is scheduled. 
  • Place product orders, receive, put away, stock products and supplies and rotate supplies for freshness. 
  • Maintain and clean all areas of the restaurant, including but not limited to, restaurant equipment, kitchen, bathrooms, lobby area and building exterior.
  • Assists Moffat Market Manager to lock up the establishment, checking that all equipment is off, lights are off.
  • Responsible for inventory: counting items, entering data, running reports, and investigating variances.
  • Responsible to keep records on Einstein’s employees, daily upkeep of Ultipro and attendance reports.
  • If able, may be responsible for driving on company business: taking bank deposits, purchasing supplies, or delivering catering orders.
  • In conjunction with the Moffat Market Manager may interview and select staff to hire

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

External Relations and/or Partners:

  • Einstein’s Noah Restaurant Group Inc.
  • Ecosure Quality Assurance
  • Quality Custom Distribution

Supervisory Responsibilities:

  • 2 - 6 employees on a daily basis

Personal Attributes:

  • Is honest and demonstrates integrity
  • Follows established resort policies and procedures
  • Is able to manage confidential information
  • Reports to work exhibiting a professional appearance within defined guidelines
  • Is supportive of resort mission and core values
  • Sets a positive attitude for others to follow
  • Is comfortable challenging established policies and procedures, but once decisions are made, is supportive of decisions
  • Is organized and capable of performing multiple tasks
  • Is trustworthy and self-directed in work tasks
  • Sees projects through to completion including follow-ups on any identified issues or long-term concerns
  • Is able to handle a fast-paced working environment
  • Is flexible with days and hours of work, based on resort needs
  • Prioritizes, and re-prioritizes personal time versus work needs to ensure a good balance in life, and quality of work.

Physical Demands:

  • Must be able to work outside in the winter and summer under varying conditions.
  • Must be able to lift a minimum of _50____ lbs. with assistance.
  • Must have dexterity to operate computer daily.
  • Must have auditory and visual acuity to operate computers and phones.
  • Must be able to successfully manage multiple, high priority tasks.
  • The work area includes: food, ovens, mixers, food processors, knives, slippery floors, and, at time, high temperatures.
  • It is a hands-on, non-smoking, restaurant setting involving constant interaction with customers, employees, managers and vendors.
  • The ability to effectively communicate, identify food quality, tolerate heat and walk-in freezers, lift and/or maneuver up to 50 pounds, and stand/walk on hard surfaces during the course of the work day.
  • While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts; extreme cold (non-weather) and extreme heat (non-weather). The noise level in the work environment is usually loud.
  • While performing the duties of this job, the employee is regularly required to stand, talk and hear.
  • The employee is frequently required to walk; use hands to finger, handle, or feel.
  • The employee is frequently required to taste and/or smell. The employee is required to sit; grip and grasp with hands, reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl and bend at the waist. Specific vision abilities required by this job include Close vision, Peripheral vision, Depth perception and Ability to adjust focus.

Education/Experience/Licensing: 

  • High School Diploma or GED required
  • Working knowledge of Microsoft Office and basic computer functionality required
  • 6+ months supervisory experience required, preferably in the restaurant/hospitality industry
  • Valid Colorado Driver’s License ad clean motor vehicle record desirable
  • Exposure to store budgets and cost controls preferred
  • Ability to read, write, count and speak/comprehend English
  • Ability to follow recipes and standards according to ENRGI guidelines
  • Must be able to pass a criminal background check
  • Exposure to OSHA and Health Department requirements preferred
  • Food Serve Safe Certificate preferred

OTHER DUTIES AS ASSIGNED:

This position description is an overview of the scope of responsibilities for the role described above.  With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business.

AN EQUAL OPPORTUNITY EMPLOYER:

Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal
employment opportunity in any term, condition, or privilege of employment.

We do not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, gender identity, veteran status, or any other status protected by state or local law.

Winter Park Resort will make reasonable accommodation for qualified individuals with known disabilities unless doing so would result in an undue hardship to Winter Park Resort. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.
This job description in no way states or implies that these are the only duties to be performed in this position. I understand that this document does not create an employment contract, implied or otherwise, other than an “at will” relationship. 

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About This Employer

Winter Park Resort

85 Parsenn Road
Winter Park, CO 80482

(970) 726-1564

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Winter Park is the closest major ski resort near Denver at just 67 miles away. Don’t be fooled by our convenient location, though… you’ll feel remotely tucked away in our high country corner of the Rockies. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures and an unparalleled and unfiltered Colorado experience.

With over 3,000 acres of skiable terrain, Winter Park Resort offers an unforgettable experience for any kind of adventurer, whether you’re just here to take in the views, or looking to really get your adrenaline pumping.

And don’t think that things slow down once the snow melts! The summer sun brings bike park rippers, scenic trail trekkers, and speedy alpine sliders for a whole new take on Winter Park adventure.

ONE WINTER PARK

We are a community of explorers and adrenaline junkies; sight seers and nature lovers; lifelong skiers and fly fishing fanatics; mountain bikers and peak hikers… The opportunities for mountain adventure are endless, but we all share one common appreciation for this vast and pristine area.

As a celebration of this mountain lifestyle, we have refreshed our partnership with the community as a whole to establish Winter Park as a prime Colorado destination, connecting people with nature and embracing our shared value of the outdoors.