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Maintenance Coordinator Full-Time Temporary

posted October 11, 2019

San Antonio Marriott Northwest
San Antonio, TX
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801135 l

About This Job

JOB SUMMARY

Assist Chief Engineer in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications.


QUALIFICATION STANDARDS

Education & Experience:

  • Experience in a hotel or a related field preferred.
  • High School diploma or equivalent required.
  • Ability to type 55 wpm
  • Proficient with Microsoft operating Systems


Physical requirements:

  • Long hours sometimes required.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.


Mental requirements:

  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high pressure situations.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.

 

DUTIES & FUNCTIONS

Essential:

  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Maintain regular attendance in compliance with Mid-Continent Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Possible weekends and Holidays based on business demands.
  • Maintain high standards of personal appearance and grooming, which include compliance with the Mid-Continent Hospitality dress code and wearing name tag when working (per brand standards).
  • Comply at all times with Mid-Continent Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Maintain Maintenance files in an organized fashion and as per specified standards.
  • Answer phones; qualify incoming inquiry calls and ensuring all inquiries are dealt with accurately, timely and in a professional manner.
  • Maintain file system to ensure office is organized and efficient.
  • Assist Chief Engineer on creative projects including proposals, direct mail pieces, etc.
  • Maintain timely and effective paper flow and communication within department and to other departments.
  • Assist guests and clients/vendors with small changes, requests, etc., and completes needed paperwork for Manager.
  • Site inspections for the department as needed.
  • Monitor/Ordering of office supplies and sales collateral to ensure we are properly stocked at all times with full supplies.
  • Attend Department Meetings and take minutes, type, and distribute accordingly.
  • Other items as they relate to the Maintenance effort of the hotel as well as any other items as needed by entire management staff.
  • Be familiar with all Mid-Continent Hospitality maintenance policies and house rules.
  • Ensure employees are at all times, attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.


Marginal:

  • Any other duties as required.
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About This Employer

San Antonio Marriott Northwest

3233 NW Loop 410
San Antonio, TX 78213

(210) 377-3900

296 Room Hotel

www.marriott.com

Our Hotel

Newly renovated hotel with a free shuttle service to the nearby San Antonio International Airport (SAT) and free hotel parking, there is no better choice than the San Antonio Marriott Northwest for a visitor's stay in San Antonio, TX. Our high-class guest rooms include plush pillow-top mattresses, pull-out sofa bed, HDTV with premium channels, elegant bathrooms, and high-speed WiFi. Guests can relax after a long day in our outdoor pool complete with sundeck or take advantage of our fitness center. 

Anyone can make their meeting, wedding or Quinceanera an unforgettable experience in one of our 9 event venues with space for up to 675 guests! 

We are happy to offer a meal and cocktail at our hotel restaurant and lounge or for our guests to dine privately with our superb room service. 

Our hotel near San Antonio Airport is just 15 minutes from the San Antonio Zoo, University of Texas San Antonio, and Six Flags Fiesta Texas. Other nearby attractions include The Alamo, San Antonio River Walk, San Antonio College, Sea World and of course downtown San Antonio.