Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.
As a Front Desk Agent, you will
FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.
Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
Just a few miles from Washington, D.C., The Westin Alexandria is an upscale retreat in Alexandria's exclusive Carlyle area. The hotel is located adjacent to, the United States Patent and Trademark Office and the Albert V. Bryan Federal Courthouse. We are near historic Old Town. Meetings at The Westin Alexandria are designed to be refreshing and productive. Our 7,900 square feet of space spans 14 venues-all conveniently located on one floor. Our expert and attentive banquet staff and dedicated Executive Meeting Specialists ensure a flawless event. An amazingly restful experience awaits visitors in one of our guest rooms. They can sink into a blissful sleep in our iconic Westin Heavenly® Bed, then rise and shine in the Heavenly® Bath. Each room includes a refrigerator, flat screen TV, work desk, and ergonomic chair.