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Assistant General Manager

posted September 10, 2019

Fairfield Inn by Marriott Downtown St. Louis
St. Louis, MO
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New Opening Fairfield Inn Downtown St. Louis is looking for an Assistant General Manager.
800665 l

About This Job

Equis Hotels is seeking an Assistant General Manager with Marriott Select Service brand experience to join our team.

Job Overview:

The Assistant General Manager of the Fairfield Inn and Suites St. Louis Downtown is responsible in supporting the General Manager in all day to day activities in the hotel. We are looking for a self-motivated leader strong on the Marriott systems who can help make this world class hotel.  This property is scheduled to open end of year 2019.

Duties and Responsibilities

Financial Duties:

  • Ensure cost controls are in place and being adhered to at all times
  • Monitor labor on a weekly basis to ensure staffing levels are at appropriate levels to maintain customer service and profitability
  • Complete the payroll 

People:

  • Support  in creating a culture that values team members and guests. A culture that motivates the team to do their best and want the best for all of their fellow team members.
  • Develop/implement incentives to help drive revenues and customer engagement levels
  • Provide constant feedback to team members to help improve the operations of the hotel
  • Oversee all human resource activities within the hotel such as: hiring, discipline, terminations, wage increase, performance reviews

Sales/Revenue:

  • Assist the sales team in finding leads for new business or growing our current business
  • Motivating the front desk team to provide leads to our sales team to follow up on
  • Ensure all channels are up-to date and are in the optimal position to grow those segments

Brand Involvement:

  • Must ensure all brand standards are followed at all times
  • Complete Marriott QA Self Audits quarterly to ensure the hotel is in compliance with brand standards
  • Complete quarterly Global Food Safety Audits
  • Ensure all training is complete for all team members within the allotted amount of time after hiring has commenced
  • Be the brand expert for everything Fairfield!

Guest Experience:

  • Set goals for all areas of the hotel coordinating with guest survey questions/responses
  • Ensure guest satisfaction is the most important goal of our team members
  • Constantly monitor and respond to all guest survey/review responses daily
  • Engage guests during check-in, check-out, breakfast
  • Ensure guest rooms are 100% ready for their arrival in clean and working condition.

Job Type: Full-time

Experience:

  • Hotel Management: 2 years (Preferred)

Work Location:

  • One location
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About This Employer

136 Room Hotel

Managed by

Opening Soon!

The new hotel will feature 136 rooms and suites, 2,000 square feet of meeting rooms, a lobby lounge and bar, complimentary Wi-Fi, free breakfast, fitness center, outdoor patio, business center and shuttle service within a 2-mile radius of the property. With easy access to downtown St. Louis businesses and attractions, the modern Marriott-branded hotel will be suitable for business and leisure travelers and is expected to open in early 2020.