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Night Audit Manager

posted September 11, 2019

Ann Arbor Marriott Ypsilanti at Eagle Crest
Ypsilanti, MI
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690021 l

About This Job

This is a full time, permanent position. We offer competitive wages, promotional opportunities, annual merit increases, generous insurance benefits, 401k with company match, Vacation, Sick & Holiday plans and our Marriott Room Discount Program.

INTERSTATE HOTELS & RESORTS

JOB TITLE: Night Audit Manager

REPORTS TO: Front Office Manager

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BASIC PURPOSE: Supervise night accounting and general hotel operations to ensure the maintenance of financial controls, compliance with standards and regulations, customer satisfaction and protection of the guests, staff and assets.

ORGANIZATIONAL SCOPE: Position is responsible for supervising night operations.  May recommend and implement procedural/safety changes.

ESSENTIAL FUNCTIONS:

1.         Supervise the night accounting employees and act as a work leader to other night employees; interview, recommend hiring, schedule, train, develop, empower, coach and counsel, recommend and conduct performance reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.  (30%)

2.         Implement company (IHR/Franchiser) programs, supervise the daily operations of the night accounting staff and oversee the Front Desk to ensure compliance with all financial controls, LSOPs & SOPs & to provide an optimum level of quality service and hospitality are provided to the hotel customers.  (20%)

3.         Supervise the balancing, reconciliation and closing of various daily accounts and prepare the daily statements to provide accurate, timely information to management while ensuring proper controls are maintained.  (20%)

4.         Maintain the computerized accounting system through daily and weekly backups and periodic rebuilds to ensure the accurate, smooth operations.  (10%)

5.         Respond to customer issues/complaints/problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.  (5%)

6.       Maintain preparedness and implement emergency procedures when appropriate to protect the hotel guests, staff and assets.  (5%)

7.         Prepare reports and communications to the Controller and other Hotel Executive Committee members on night issues/problems and other pertinent information regarding night operations.  (5%)

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                                            INTERSTATE HOTELS & RESORTS

JOB TITLE:  Night Audit Manager

REPORTS TO: Front Office Manager

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NON-ESSENTIAL FUNCTIONS:

1.  Perform special projects and other responsibilities as assigned.  Participate in task forces and committees as requested.  (5%)

Knowledge and Skills:

Education:One to two years of post high school education

Experience:One to two years Night Audit supervisory experience or a related position with this company or other organization(s)

Skills and Abilities:

Requires thorough knowledge of the practices and procedures of the accounting and hospitality professions.

Requires knowledge of the hotel's and IHR's policies and procedures and the ability to determine course of action based on these guidelines.

Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.

Ability to make decisions based on general policies and procedures.

Supervisory skills.

Ability to communicate in order to provide and receive standard information from management, employees and/or guests; good telephone etiquette and skills.

Ability to operate a computer and calculator.

No. of employees supervised:Two to Five

Travel required:May travel occasionally for training classes

Hours Required:Typically 11:00 PM - 7:00 AM, forty to fifty hours over a five day period; scheduled days and times may vary based on need

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JOB TITLE: Night Audit Manager

                                                               ENVIRONMENT

                                                    Physical Job Requirements

                                                   (for essential functions only)

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Lifting/Pushing/Pulling/Carrying    Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency.

Lifting/carrying of file/papers- typically under 5 lbs.

No Lifting/Pushing/Pulling/Carrying Required.

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Bending/Kneeling   Describe the type(s) of required bending and/or kneeling to include when, why and how often.

 X  No Bending/Kneeling Required.

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Mobility   Describe the type(s) of mobility required to include distances and % of time involved.

Must be able to move between offices and hotel and help during an emergency situation- 15 - 20% of time

Stationary Position

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Continuous Standing    Describe the reasons to include time period and frequency.

 X  No Continuous Standing Required.

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Climbing    Stairs:  Up to approx.      steps      % of                                                                   (time period)

Ladders: Up to approx.______feet______% of_____________

                                                       (time period)

 X  No Climbing Required.

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Driving    Describe type of vehicle, distances, % of time involved and frequency.

 X  No Driving Required.

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Work Environment    Inside:   100 % of   8 hours     

                                        (time period)

                                                Outside:      % of                

                                        (time period)

Describe any abnormal temperature exposures:

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                                                                                                                                               Page 2

JOB TITLE: Night Audit Manager

                                                               ENVIRONMENT

                                                    Physical Job Requirements

                                                   (for essential functions only)

======================================================

Hearing      X   Critical         Moderate         Minimal

Explain:Receives many calls from guests, etc.

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Vision       X   Critical         Moderate         Minimal

Explain:Viewing of CTR screen

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Speech       X   Critical         Moderate         Minimal

Explain:Speak to employees, guests, management, etc.

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Literacy     X   Critical         Moderate         Minimal

Explain:Reading folios, accounts

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Chemicals/Agents    Describe any chemicals/agents to include what they are, warnings and frequency of uses

 X  No Chemicals/Agents Used.

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Protective Clothing     Type:

                                                    Approx.     % of               

                                                                                                                      (time period)

 X  None Required.

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Equipment Operation    List type of equipment and frequency of use.

Computer, calculator, phones- 80 - 95% of work period

None Required.

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Other Considerations

None.

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Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Ann Arbor Marriott Ypsilanti at Eagle Crest

1275 South Huron Street
Ypsilanti, MI 48197

(734) 487-2000

243 Room Hotel

www.marriott.com

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Our Hotel

Overlooking Ford Lake and nestled among 135 acres of championship golf, this premier Ann Arbor, Michigan hotel offers a tranquil, park setting and resort-style amenities. Newly renovated in 2016, the Ann Arbor Marriott Ypsilanti at Eagle Crest Resort is perfect for both business and leisure travelers. The Marriott Hotel is located near the University of Michigan’s “Big House” football stadium and both the University of Michigan and Eastern Michigan University. Travelers will also enjoy the area’s thriving restaurant scene, historic and cultural sites, museums and art attractions. A perfect place to unwind, offering 243 guest rooms and suites, an indulgent concierge lounge, state of the art fitness facility and an on-site golf course. More than 40,000 square feet of well-appointed and flexible meeting space provides an unmatched backdrop for special occasions, business meetings, and conferences of all sizes.